Position: CS&PS Core Engineer

Reports to: CS&PS Core Network Supervisor

Location: Kampala, Uganda.

Duties and Responsibilities

• Plan, build and maintain CS and PS Core network, to ensure adequate capacity and functionality to support the business goals and carry the projected traffic.
• Responsible for corrective maintenance, configuration updates, loading patch updates, installation of new software, enabling new functionality, etc. and testing to ensure proper system functionality and reliability.
• Responsible for proper documentation for records management and compliance with best practices and standards.
• Provide L-1/L-2 Incident and Problem Management including Emergency Service Restoration.
• Carry out RCA (Root Cause Analysis) for any incidents, and promptly communicate with stakeholders and vendors until problem resolution.
• Manage CS & PS Core Network Equipment hardware installation, software installation/upgrades, standalone commissioning is done in liaison with equipment vendors to deliver the desired network functionality and capacity (including GSNs, PGW, CG, MSC, MME, HSS, MGW, USN, UGW, STP, NFV platforms, etc.)
• Monitoring to ensure the network KPIs meet service quality, carrying out routine preventive maintenance for CS & PS Core Network elements and sub-systems, to meet set quality standards, and prevent/reduce incidents that lead to downtime and outages.
• Managing the SLA, for escalation to vendors and other stakeholder for performance improvement.
• Preparation and Execution of Change Management activities within the network to improve the service delivery and QoS
• Technical support for Commissioning, Integration, System Acceptance Testing (SAT), CS Core Network elements (MSS, HSS, MGW, etc) and PS network elements UGW, USN.  Knowledge of Cloud-based and NFV architecture for CS & PS Core network deployments versus ATCA platforms, will be an essential requirement for the role.
• Providing timely daily, weekly & monthly status reports on network performance, project progress to key stakeholders, and reporting any issues for management’s attention and escalation and resolution.
• CS&PS Core Network reconciliation of subscriber data from various systems, for finance and revenue assurance, e.g. CRM, HLR/HSS, CDRs, Roaming records, etc. for billing reconciliation, reconciliation of subscriber accounts, validation of data, etc.

Education, Skills and Experience

• Bachelor’s degree in Electrical Engineering, Telecommunications Engineering, or related field.
• Must have over 5 years' experience in telecommunications core network (CS, PS, IMS, HLR, MSS)
• Good knowledge of IP data network, NOC operations, SLA and SOPs management.
• Good troubleshooting skills that is fault management and rectified to meet the required SLAs.
• Knowledge in Huawei based IMS core network, SGSN / MME / GGSN / PCRF
• Sound knowledge of CS/PS Core & IP Transport Planning, Optimization, Performance management & hardware installations of MSS, HLR, STP, SGSN, GGSN and the Media Gateway.
• Performance & capacity monitoring, Vendor, configuration & project Management
• Knowledge of 2G, 3G, 4G, 5G, GSM / UMTS / LTE systems Access and EPC Architecture
• Good understanding of network CAPEX/OPEX fundamentals
• Great Experience in NSS/Core Network Equipment Software Installations/Upgrades of MSC, HLR, and the Media Gateway and License loading.
• Goal-oriented with good interpersonal and communication skills and be a very good team player.
• Excellent interpersonal skills.
• Energetic and able to be active throughout and willing to learn.
• High level of honesty, integrity, and confidentiality.
• Excellent communication skills and high level of customer care.
• Willing to work long hours with minimum supervision.