The role of this position is to provide direct sales of loans/credit services offered by ENCOT to customers and ensure loan 100% recovery of assigned loans portfolio (both current and past-due) in a manner that ensures maximum return while ensuring application of best practice and customer satisfaction in accordance with ENCOT’s strategic objectives and credit policies.

Key Duties and Responsibilities:
• Client mobilization and training.
• Loans processing.
• Loan recoveries.
• Customer care.
• Loans utilization follow-up.
• Delinquency management.
• Reporting as required.
• Contribution to general organization development as a key member of staff.
• Any other duties that can be competently and professionally performed.

Education and Experience:
• A diploma in Social Work, Education and Business Studies or any other related field.
• One year experience in a similar position or field is desirable.
• MUST be able to ride a motorcycle
• Below ages of 27 years.

Core capabilities:
• High level of honesty, integrity and accountability.
• Ability to achieve results while working independently with little supervision.
• Ability to communicate effectively (Written, Verbal and Gesture).
• Thinking deeply, clearly and independently.
• Ability to learn, unlearn and re-learn while practicing change and innovation.
• Ability to work in teams and build collaborative relationships.
• Ability to frequently travel to the field as required.
• Ability to work and live with rural communities especially the poor.
• Ability to communicate fluently in English and basic Kiswahili.

Qualified and interested candidates should submit their applications in PDF format (Cover letter and CV only) by email to

hr@encot.org or hand deliver to any of the branches

The Head of Human Resources

ENCOT Microfinance Ltd Plot 88 Port Road,
Masindi P.O. BOX 389,
Masindi-Uganda