Role Context

Support courier processes and activities to enable safe, secure, on-time and accurate transportation and delivery between locations of mail/ parcel including local mail, small packages or legal documents in line with the business strategy and requirements, corporate guidelines and policies.

Key responsibilities:

• Support courier operations to deliver/collect mail and parcel
• Collect, sort and distribute/ securely store internal and external mail such as letters, packages, legal documents, etc. to maintain the confidentiality of correspondence and meet delivery timelines
• Load and unload the truck with mail/ parcel for pick-up and delivery
• Use a scanner to record shipping and package information for all documents/packages picked up or delivered
• Support preventive maintenance of the vehicle and minor in-transit repairs in case of failures
• Provide administrative support such as safety checks, safe loading/ securing load of vehicle, maintenance, etc.
• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Required Skills

Shipping, heavy lifting, Clear Communication, Payments, Time Management, Documenting, Driving License, Performance Dialog, Scanners, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback

Education Requirements

• Minimum of bachelor’s degree in, procurement and logistics management, supply chain management, Warehouse or Estate management related courses.
• Being a holder of a professional certificate in airport operation is an added advantage.
• Minimum of 2 years’ related experience in similar role, in a related environment.