JOB DETAILS:
ABOUT MASTERCARD FOUNDATION
Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION
We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.
To ensure the Foundation's accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.
If you're an experienced professional in Total Rewards seeking to amplify your impact, read on!

THE OPPORTUNITY
Reporting to the Head, People and Culture Specialized Services, the Consultant (Total Rewards) will deliver high-quality service, expert knowledge, and advice on Total Rewards to employees and people leaders at the Foundation, driving positive outcomes for People & Culture (P&C) clients. You will perform specialized process administration, applying functional expertise in Total Rewards across all Foundation regions.
The successful candidate will be based in South Africa or in any of our offices in (Uganda, Senegal, Rwanda, Ethiopia, or Ghana).

WAYS YOU CAN CONTRIBUTE
• Resolve complex employee and people leader inquiries escalated by advisory services regarding Total Rewards.
• Escalate complex cases to the Head of Specialized Services, Enabling Services, and/or Total Rewards CoE as needed.

• Administer job changes, including updating job descriptions, activating new job profiles in the system, and implementing changes related to salary structure adjustments.

• Collect, store, and update legal documentation and other inputs for payroll and ad-hoc payments for the Finance team.
• Administer rewards and recognition programs.
• Advise on compensation for hiring and global mobility decisions.
• Monitor Total Rewards metrics, including spending, competitive pay, and pay equity, with support from Enabling Services.

• Maintain a current understanding of upcoming initiatives from the Reward CoE, ensuring relevant Operations and Shared Services team members are briefed on time.
• Ensure compliance with reward policies and pursue continuous improvement to enhance the employee experience.

WHO YOU ARE
• Bachelor’s degree in human resources, Business Administration, or a related field.
• 5 - 10 years of Human Resource (HR) experience, ideally within an HR shared service environment.

• Proficiency in MS Office applications (PowerPoint, Word, Excel, Office 365, and SharePoint).
• Extensive knowledge of compensation processes, including updating job descriptions post-evaluation, activating job profiles, updating salary structures, and managing ad-hoc payment information.

• Experience managing sensitive, large-scale employee data with confidentiality.
• Strong attention to detail to ensure adherence to standard operating procedures.
• In-depth understanding of Total Rewards, People & Culture (P&C) best practices, policies, and compliance.
• Service delivery mindset with awareness of KPIs, metrics, and achievement strategies.
• Understanding the importance of P&C Operations to the employee experience at the Foundation.
• Proficiency in P&C technology and service management solutions to ensure efficient operations and case resolution.
• Strong time management skills to manage multiple tasks, meet deadlines and perform under pressure.
• Knowledge of Shared Service Environment operations.
• Excellent written and verbal communication skills for effective collaboration with colleagues, managers, and clients.
• Professional maturity, cultural sensitivity, and integrity aligned with the Foundation’s values.