JOB DETAILS:
Job Purpose
Provide a support system for Mobile Money risk and compliance function to ensure internal assurance and regulatory compliance.

Responsibilities
Compilation of daily exceptions captured by the RACE team and Risk team
• Compile and follow up daily exceptions captured by the RACE team and ensure the responsible persons have closed. (Manage the daily reports tracker for monitoring trends for suspicious transaction)
Updated User Register
• Daily update of the Mobile Money User Access matrix based on extracted reports to deter potential fraud
Records Management – Mobile Money Key Accounts
• Filing and retrieval of KYC documents for Mobile Money partners and as and when required by the Mobile Money support team
Agent Curing and High risk account license updating

• Clean out and racking of agents that have not provided the required KYC as per regulatory guidelines; follow up on operational license renewals of high risk accounts eg betting, Money lenders etc.
Decision Level
• Prime: Final Decision Making authority, accountable to the Management
• Shared: Decisions reached jointly with peers on a collective basis

• Contributory: Makes a major contribution to a decision or policy judgment reached by others
Dimensions
• Implementation of operational risk and compliance measures and internal control systems for Mobile Money business.
Impact on Customers Internal & External

Skills critical to the role
• Strong analytical and data interpretation skills
• Excellent verbal and written communication, organizational and interpersonal skills with all levels of management in a professional capacity
• Ability to work effectively under time constraints and deliver results by critical deadlines

• Strong capability to pool reports, load information, and trend data
• Project management skills
• Ability to work seamlessly across businesses and hierarchy levels

Educational Level
Must have
• A Bachelor's degree preferably with a major in Finance, Economics, Accounting, IT and/or other related course

Working Experience
Must have
• Experience and exposure to telecommunications products, services, tariffs, regulations, service level agreements
• Exposure to customer care, finance and back office operations
• Strong understanding of data analysis
• Excellent computer skills especially in MS applications