Community Manager
Location | Kampala, Uganda |
Date Posted | October 28, 2024 |
Category |
Management
|
Job Type |
Full-time
|
Currency | UGX |
Description
Job Summary
In this role, you will be the voice of our brand and play a crucial part in building and maintaining relationships with our clients and their audiences.
- Minimum Qualification : Bachelors
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Job Description:
Ehany Marketing Agency is looking for a dynamic and enthusiastic Community Manager to join our team. In this role, you will be the voice of our brand and play a crucial part in building and maintaining relationships with our clients and their audiences. You will be responsible for fostering a vibrant community, engaging with users across various platforms, and driving brand loyalty.
Key Responsibilities:
- Develop and implement community engagement strategies to enhance brand awareness and customer loyalty.
- Monitor and manage interactions across social media channels, forums, and other community platforms.
- Respond to comments, messages, and inquiries promptly and professionally, fostering positive relationships with community members.
- Collaborate with the marketing team to create and share engaging content that resonates with our target audience.
- Organize and promote community events, webinars, and other initiatives to engage users and encourage participation.
- Analyze community feedback and engagement metrics to inform strategies and improve community experience.
- Identify trends and insights in community interactions and share findings with relevant teams.
- Act as a liaison between the community and internal teams, advocating for community needs and providing feedback.
Qualifications:
- Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
- Proven experience in community management, social media, or customer engagement roles.
- Excellent written and verbal communication skills, with a knack for engaging storytelling.
- Strong understanding of social media platforms and community-building strategies.
- Proficiency in social media management tools and analytics software.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Passion for building communities and fostering meaningful connections.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and creative work environment.
- Opportunities for professional development and growth.
- Access to innovative tools and resources to support community initiatives.
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