Community Engagement Officer

at Population Services International
Location Kampala, Uganda
Date Posted July 6, 2024
Category Management
NGO
Job Type Contract
Currency UGX

Description

JOB DETAILS:
WHO WE ARE
Population Services International (PSI) Uganda is a public health international non-profit organization that works to improve the health and lives of Ugandans. By approaching care from the consumers’ perspective, PSI Uganda provides life-saving information, products, and services to tackle some of the country’s most pressing health problems so that people can lead healthier, happier, and more productive lives. Using the market development approach and targeted social behavior change, PSI Uganda works to shift policy and funding, shape mixed health systems, and strengthen the public and private health sector across the country. Our work complements that of our line ministry, the Ministry of Health (MoH) and other implementing partners. Our origins in sexual and reproductive health (SRH) have grown into a broader mission. For the past two decades, we have implemented various programs in maternal and child health, urban health, HIV/AIDS, WASH, malaria, digital health, social business, supply chain management of health commodities, among others. Increasingly, we work with consumers, local communities, market actors (private sector) and the Government of Uganda (through the MoH) to diagnose problems together, generating insights to design solutions that strengthen Uganda’s healthcare system for the long term.
Join us!
We are looking for a suitable candidate to take on the role of Community Engagement Officer.

Job summary:
• Oversee the implementation of the Sexual and Reproductive Health services including self-care service delivery prototypes and quality standards within the public and private health facilities.
• Plan, supervise, implement, and report all Social Behavioral Change and Communications (SBCC) efforts to improve SRH services uptake in all districts of implementation.

• Track and document event processes, results, and learnings to ensure data to action for adaptive implementation.

Your contribution
• Lead the implementation of the demand creation /social behavioral change strategy to drive demand for SRH and FP services in the districts of operation. This shall include supportive supervision and capacity building for the Interpersonal Communication Agents (IPCA/VHTs), demand creation focal persons and monitoring the effectiveness of the different referral channels.
• Map, plan, execute and report on all below the line activations within the implementation districts. This shall include collaborating with partners and demand creation focal persons supporting the various health facilities.

• Lead the implementation and adherence to the PSI quality assurance protocols at both public and private facilities resulting in improved quality of service to Sarah.
• Liaise with facility in charges, service delivery and demand creation focal persons to align activation schedules for efficiency and effectiveness based on a facility readiness checklist for selection and scheduling of the activations.

• Train of health providers in DMPA-SC Self injection as well counselling for choice and building empathy for clients to support women to self-inject across the different delivery channels (public and private facilities).

• Work closely with the district and health facility FP focal persons to plan, forecast, order and account for the FP commodities at private and public facilities.
• Leverage events to conduct support supervision/mentorship visits to service providers in these identified health facilities to ensure quality and client safety during service provision.

• Establish and maintain strategic relations with Health and non-health implementing partners at district level such as the district health management team, and relevant local partner organizations to support the implementation of activities.
• Support the planning and implementation of district/partner performance meetings with trained health providers/facilities to review evidence and learnings; and participate in coordinated and harmonized SRH interventions in the districts in line with project objectives.

• Monitor and utilize data to support the execution of events to improve productivity; and contribute to the documentation of key learnings and evidence that will add to the knowledge base on DMPA-SC for self-injection.
• Prepare and submit periodic activity progress reports (e.g. district, and internal review reports), learnings, and best practices on all SRH interventions and contribute to the documentation of evidence that will add to the knowledge base on SBC and FP service delivery.

• Prepare and submit monthly and annual work plans and budgets for the execution of all project activities in the implementation districts.

What are we looking for?
• ▪ Must have a Diploma in Clinical Medicine, Nursing, or Midwifery.
• ▪ Bachelor’s degree in social sciences, public health or Humanities is an added advantage.
• At least 3 years of experience with demonstrated ability to work with various partners including the MoH, Local governments, CBOs and other NGOs.

• Previous experience in working with health providers in both the public and private sectors particularly in SRH and self-injection of DMPA-SC.
• Knowledge in behavior change that can be applied to health providers and intended audiences (provider behavior change and social behavior change).
• Computer literate with understanding of Microsoft Word, Excel, PowerPoint and internet use.
• Demonstrated understanding and application of marketing strategies to target women across multiple channels with relevant messaging.
• Experience working with the private sector is an added advantage.
• Demonstrated capacity to use existing tools to track, document and analyze performance for improved service marketing.

Key competencies:
• Demonstrated ability to work well on a team as well as individually.
• Excellent communication, written and presentation skills.
• Report writing skills (timely and accurately) 4. Work-plan development and budgetary skills.
• Capacity building skills for partners.
• Medical detailing skills.
• Ability to analyze data, use data to make decisions, and implement in an iterative manner (adaptive implementation).
• Excellent relationship management skills with ability to influence and get buy-in from partner staff, facility owners, administrators, providers, demand creation focal persons and district local government authorities.
• Practical, innovative, resourceful, and highly adaptable.

The Candidate we hire will embody PSI’s corporate values:
• Measurement: Evidence, research. metrics and evaluation inform our choices.
• Pragmatism: We strive for excellence, but useful and timely are better than perfect
• Honesty: We act with integrity, share what we achieve, and admit when we fail
• Collaboration: Active partnering drives impact
• Trust: We have confidence in our people to make good decisions
• Commitment: We build local capacity and programs that last.

Applying Instructions

Prospective candidates are kindly requested to complete the application form available at https://psiu.hrmagic.co/careers and attach the following;
1. Updated Curriculum Vitae
2. Cover letter with inclusion of your salary expectation
3. Certified academic documents

Please note, all attachments should be in PDF format.

The deadline for receiving applications is Friday July 19, 2024
Applications received will be reviewed on a rolling basis, so we encourage you to submit your application as soon as possible.
Only shortlisted candidates will be contacted.

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