JOB DETAILS:
Job purpose:
The communications coordinator will lead on the development and delivering the CSF’s communication strategy. The post holder will be expected to lead on the following: management of the CSF social media platforms, multimedia content production, management of CSF website and administration requirements of the CSF team.

Roles and responsibilities:
• Strategy
• Support the updating and implementation of the CSF’s communications and advocacy strategy and communications plan in collaboration with the Director and wider CSF team.
• Continuously engage and manage coordination with Saferworld London and Sudan communications teams, ensuring cohesiveness and standardisation.

• Ensure that CSF’s communications strategy is in line with all relevant SW and donor guidelines and requirements for communications and branding.
• Management and oversight
• Manage CSF website ensuring content is up to date, coordinating inputs and supporting with trouble shooting.
• Manage CSF social media platforms in both Arabic and English, coordinating inputs, posting, ensuring content is up to date, and respond to queries.

• In line with the communication strategy, engage with different groups on social media utilising a variety of platforms such as twitter, Facebook and potentially clubhouse. Allowing for a two-way interaction between CSF and target group.
• Content Development and Production
• Write and coordinate content for a range of products, including stories of change, briefings, toolkits, workshop reports, and blogs in line with CSF and Saferworld’s style guidelines with the communications team’s support.
• Coordinate the input, sign-off, design and publishing of major publications with CSF Director.

• Lead the development of short videos as part of project activities with support from CSF and London teams
• Explore the development of audio-visual formats for CSF communication and outreach engagement.

• Support the production of other organisational communications materials, such as banners and promotional materials, and ensure they are in-line with CSF and Saferworld brand guidelines.
• Manage CSF photo library including procuring external images, adding internal images, captioning, maintaining quality of images, and maintaining general quality.

• Support CSF team in translation and verification of translated items ensuring accurate production and quality assurance.
• Act as technical CSF focal point for editing, montage production, and quality verification.
• Administration and knowledge management:
• Management of all CSF mailing lists including updating of lists and sharing with relevant parties.
• Oversight of internal CSF knowledge management system on MS teams, ensuring ample usage, maintenance and backing up.

• Compilation data entry of day to day monitoring follow up of activities including attendance sheets, monitoring reports, survey follow ups and others as requested by director.
• Support to core functions of the CSF:
• Support the implementation of the communications strategy, including: using social media platforms to raise awareness of the value of conflict sensitivity for Sudan’s aid sector and disseminate CSF products; plan and develop content in English and Arabic for the CSF’s online presence.
• Support capacity building, analysis and learning activities of the CSF, working closely to support colleagues in the delivery of trainings, capacity support, and analysis activities.
• Interpretation at events?

Key working relationships
• CSF team – work collaboratively with the CSF team and consortium in future to link the capacity building agenda with the project’s research, analysis, outreach, and learning work;
• London comms
• Donors, UN Agencies, INGOs and NNGOs – develop and maintain relationships with donors and other organisations working in Sudan, on conflict sensitivity issues, or on the Sudanese context more broadly.
• Aid workers – network with individual aid workers to support CSF’s outreach with regards to capacity building, information sharing and learning around conflict sensitivity.

Scope and accountability
Decision making and limits of authority
• Decisions relating to design and management of CSF’s communication strategy and approach, with input and approval from CSF Director
• Decisions relating to design and delivery of CSF’s communication activities, with input and approval from CSF Director

Financial resources
Other resources
• Contribute to report writing, and quality and accurate information sharing
• Responsible for and in custody of Saferworld equipment, such as a Laptop and mobile phone.

People management
Legal, regulatory and compliance responsibility
• Comply with Saferworld’s policies and procedures, including HR and safeguarding policies
• If and when authorised, act as the senior manager with corporate responsibility, in the absence of the CSF Director.

Person specification
Knowledge, qualifications and experience
Essential requirements:
• A university degree in communications, media, graphic design, languages, or relevant field;
• At least 2 years of relevant work experience in communications, graphic design, content production, photography, or related field;

• Experience in designing and producing content for mass sharing, social media and audio-visual production;
• Experience and comfort in facilitating problem-solving discussions, reflection sessions and/or trainings;
• Capacity to produce high quality outputs in English and Arabic;
• Demonstrated ability to learn quickly and adapt to changing contexts;
• High standard of computer literacy;

Desirable requirements:
• Sudan or regional experience;
• Experience and comfort in providing mentorship, guidance, and support to a range of actors;
• Experience working with communication products (e.g. mailing lists, social media content generation)

• Experience writing or contributing to global discussions around aid reform and learning;
• Experience working in a conflict-affected context;

Skills and abilities
• Project management skills to ensure timely and quality communications products by working with media, researchers, translators, photographers, illustrators and graphic designers.
• A curious and problem-solving disposition;
• An excellent listener with an open mind to understand and learn from different perspectives;
• Ability to work collaboratively and constructively in a team;
• Ability to learn quickly and adapt to changing contexts;
• Ability to tailor communication style and content to different audiences;
• Willingness to undertake regular field visits and interact with different stakeholders;
• High standard of computer literacy (including familiarity with social media).
• Personal qualities
• Commitment to and compliance with Saferworld’s safeguarding principles
• Commitment to respect and value equality and diversity, and understanding of how this applies to own area of work
• Commitment to own continuing personal and professional development
• Commitment to the vision, mission and values of Saferworld
• Commitment to improving international engagement in conflict-affected contexts and sharing experiencebased ideas as to how this can be achieved.

Other requirements
• Travel to sub-national and remote locations in Sudan to areas recently affected by violent conflict may be required;
• Occasional travel in the East Africa region.

Send your CV and a covering letter addressing the person specification and why you feel your experience matches the requirements of the role and send to jobs@saferworld.org.uk. (Ref CSF Communication Coordinator) More information about the role and Saferworld can be found here http://www.saferworld.org.uk/jobs/jobs.