About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, we are looking for a competent, skilled, and experienced Commercial Officer to work in Kampala District Uganda.

 Job summary:

The company is desirous of recruiting a Commercial Officer for its business. The Commercial Officer will be responsible for supporting both the Q-Training business growth and retention of corporate clients through innovations, sales, product development and maintaining efficient Service Standards and relationship management so as to enable Q-Training attain its business objectives.

KEY ROLES AND RESPONSIBILITIES

1. Identifying new sales leads through research, benchmarking, professional contacts, planning and overseeing new marketing initiatives and industry events etc.
2. Developing products and or services standards by preparing and delivering PowerPoint presentations and sales displays, contacting corporate clients and developing sales goals.
3. Initiating quotes and business proposals in conjunction with the Project Management Office and Client Service Manager.
4. Retention of fruitful relationships with existing corporate clients through socialisation and generating feedback for management’s attention as well as further business improvements
5. Managing all service-related feedback and escalating it where appropriate, to ensure provision of excellent corporate service standards to (both client & Q-Training suppliers) and turnaround time within Q-Training and in collaboration with all line functions for both internal and outsourced corporate businesses.
6. Support the Project team in scoping of business and in the overall implementation
7. Custodian of all service standards, monitor and ensure adoption by all staff of Q-Training
8. Business analyses for Cost Benefit through models, statistics and presentations to management
9. Ensure all departmental records are filed and duly updated from time to time
10. Drafting of service level contracts and ensuring they are free of errors, no room for compromise.

Provide first line support with all supplier pre-qualification for Q-Training with Team Leader

 COMMUNICATIONS AND WORKING RELATIONSHIPS

INTERNAL

• Team Leader for guidance on strategy, approvals and day to day reporting
• Service line Managers- for business acquisition, scoping and project accountability.
• All Q-Training staff for compliance to agreed set service standards.

EXTERNAL

• Existing clients: for compliance to Service Level Deliverables
• Q-Training suppliers: -Value for money on quality & pricing
• Competitors-Business benchmarking
• Consultants/Training companies in the market-for analysis of competitors initiatives that compromise Q- Training market position
• Statutory Regulators-monitor feedback with zero penalties from such authorities

 QUALIFICATIONS AND EXPERIENCE:

• Degree level education preferably in Business Administration or equivalent (BSS, BBA, BA Social Policy, Marketing)
• Professional qualification in Marketing or Masters in MBA is added advantage.
• At least three (3) years of experience with high value commercial clients in a similar business or corporate entity.
• Socially adept with high degree of business and or professional networks
• Initiative, creativity and the ability to solve tough problems
• In-depth knowledge of the Consultancy industry and its current events
• The ability to handle pressure and meet deadlines
• Excellent time management, organization and priority
• Exceptional corporate relationship management skills
• Commitment and drive for sales, prospecting and closures.
• Good project proposal writing, planning, quick decision making and organisation skills
• Good communication and interpersonal skills
• Expert knowledge of Q-Training product offering, Environment Health & Safety (EHS) standards, employment laws and familiarity with the International Labour laws