JOB DETAILS:
Job Vacancy:

Position: Commercial and Operations Manager

Location: Juba, South Sudan

Key Duties and Responsibilities:
• Drive revenue by diversifying and expanding the client base, targeting existing clients, current sectors, and new sector opportunities.
• Prepare and submit quarterly business performance analysis reports to the Group Chief of Staff by the 15th day following each quarter. Reports include:
o Business trends
o Cash flow insights
o A one-page strategic plan.
• Ensure zero recurrence of client complaints identified in the Customer Net Promoter Score (CNPS) survey.
• Maintain a positive quarterly operating cash flow, meeting at least three out of four quarters as a minimum benchmark.
• Optimize day-to-day operations to achieve efficiency and quality standards, overseeing:
o Resource allocation
o Workflow management
o Process improvements

Mandatory Requirements:
• Education: Bachelor’s degree in Business Management or a related field.
• Experience: Minimum of 5 years in managing business operations, sales, or business development with a proven track record in driving growth and operational success in the service sector.
• Nationality Requirement:
Must be a national of South Sudan or currently residing in South Sudan.