Job Title:  Collections Officer (Fresher Jobs)

Organisation: SLS Solutions International Ltd

Duty Station:  Kampala, Uganda

About US:

SLS Solutions International is a service organization offering 24/7 call center services in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

Job Summary:   Are you a results-driven professional with strong negotiation and communication skills? Join our team at SLS Solutions International Ltd as a Collections Officer and play a key role in managing and recovering outstanding debts while maintaining positive customer relationships.

Key Duties and Responsibilities:

• Contact debtors and negotiate repayment plans.
• Follow up on overdue accounts and ensure timely debt recovery.
• Conduct field visits for high-ticket defaulters.
• Handle customer inquiries and resolve disputes professionally.
• Maintain accurate records and prepare portfolio reports.
• Ensure compliance with company policies and legal procedures.

• Experience: Minimum of 1 year in debt collection services or related activities.
• Education: Degree in Business or any related field.
• Skills: Strong negotiation, communication, time management, and problem-solving abilities.
• Bonus: Training in debt collection or call center services is an added advantage.

Send your CV, all academic documents and a brief cover letter to hr@slsbpo.com with the subject “Application – Collections Officer”