Work Description – Collections Officer

Key Specific Duties include:

• Monitoring and control of assigned Asset Finance Portfolio using Company software.
• Ensuring adherence to payment schedules through pro-active follow up calls and reminders.
• In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.
• Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
• Maintaining records about clients’ financial status, reporting daily to the management.
• Developing and strengthening clients’ relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.
• Providing training and sharing knowledge with Interns/Trainees employed by the Company.