JOB DETAILS:

At Uwezo, 90% of our work is in the field, our model is simple: walk to the client and serve them at their best. After all, the customer is the boss.

Key Responsibilities

For Collection/Relationship Officers:

• • Ensure timely, secure, and accurate loan repayment collections and banking.
  • Build strong client relationships to foster trust and encourage on-time repayment.
  • Educate clients on loan terms, schedules, and financial discipline.
  • Identify early signs of repayment challenges and take corrective action.
  • Submit daily, accurate collection reports.

Minimum Requirements 

Education:

• Diploma or Degree in Business Administration, Finance, Accounting, Microfinance, or related field Experience:
• Collection/Relationship Officers: At least 1-2 years (Field sales, customer service, or loan collections (advantage).

• Language: Fluency in both Luganda and English is mandatory.
• Skills: Strong interpersonal, negotiation, and customer service skills.
• Integrity: Ability to handle cash and client data with the highest level of trust and responsibility.
• Age: 20-35 years.
• Gender: Females are strongly encouraged to apply.

Remuneration & Benefits

Collection/Relationship Officer:

• Starting Net Salary: UGX 400,000
• Commission + Performance Bonus
• Daily Benefits: Breakfast, Lunch & Airtime
• Medical Insurance: After 1 Year Promotion Opportunities