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Client Executive

at Marsh
Location Kampala, Uganda
Date Posted August 8, 2024
Category Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
Marsh has a fantastic opportunity for a Client Executive to join our team in the Kampala office.
The position offers an exciting challenge and career opportunity for someone looking to join an established broking team within a market leading insurance broker.

Within this role you will be responsible for handling a range of Speciality accounts as well as leading, servicing and growing a portfolio of international and complex accounts ensuring optimal outcomes for both clients and the organization.

This role could suit an existing insurance professional looking for a new challenge or even someone from a different professional Client Management background looking to move into insurance.

This is a full-time role and you must be able to attend the office 5 days a week

What can you expect?
• An opportunity to join an established and client focused team.
• Being trained and coached on the processes and systems.

• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment.
• To build and maintain an excellent rapport with our clients, providers and colleagues across the Group.

What you will be rewarded with?
• An international well-established company with a strong brand and strong results to match.

• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities.
• Stable employment and hybrid working model

We will rely on you to:
• Project manage, lead and deliver the client servicing for clients.
• Prepare pre-renewal reports and proposed strategy against a specific time line and other pre-renewal material for clients strategy meetings.

• Participate in and support the sales strategy for managed accounts (leveraging an in-depth understanding of client needs, market trends and internal product or service offerings) as well as new business developments efforts.
• Prepare and forward policy summaries at client’s requests.
• Project manage invoicing workflow and check quality of policies and invoices documentation before they are forwarded to clients.
• Actively engage in knowledge sharing with the team on clients, market, documentation or other topics.
• Actively engage and nourish relationships and professional networks with the client organisation.
• Support the placement colleagues in technical coverage and language negotiations, where required.

What you need to have:
• Demonstrable experience in insurance is ideal but Client Management experience in a professional environment is essential
• Knowledge of Word, Excel and Outlook.
• Excellent communications skills - English and local language verbal and written.

What makes you stand out?
• Conversant with insurance legislation.
• Any sort of insurance qualification

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