JOB DETAILS:
Key Responsibilities:
1. Client Outreach & Relationship Building
o Identify and engage private healthcare enterprises and intermediaries across East Africa to build a strong client pipeline.
o Support healthcare enterprises in understanding and articulating their technical needs—even when they may not have full clarity on their challenges.

o Develop relationships with industry associations, government stakeholders, and healthcare networks to support BHS’s mission.
o Represent BHS at conferences, networking events, and industry meetings to increase visibility and recruit new clients.

2. Client Onboarding, Due Diligence & Compliance
o Support clients through the BHS and corporate partner due diligence and compliance processes to ensure they meet eligibility and participation criteria.

3. Technical Assistance Project Facilitation
o Work with clients to assess technical challenges, develop clear problem statements and scope projects in areas such as; Supply chain & logistics, Regulatory & quality assurance, Inventory management, Hospital administration & service delivery
o Work closely with the BHS corporate partnerships team to define expert requirements and match volunteer technical experts to projects.

o Guide clients and volunteers through the full TA project cycle, including:
○ Onboarding and expectation-setting, ensuring alignment on project goals

○ Maintaining a regular call schedule and preparing clear and actionable minutes
○ Troubleshooting technical or logistical issues

4. Collaboration on Monitoring, Evaluation & Learning (MEL)
o Work closely with the Monitoring, Evaluation & Learning (MEL) Officer to design project-specific metrics and gather key performance data.

o Conduct post-project debriefs with clients and contribute to the development of case studies and impact stories.

Qualifications:
 Education & Work Experience
o Bachelor’s or Master’s degree in a relevant field
o 5+ years of experience in the African healthcare sector, with a mix of entrepreneurial, strategic, and operational experience
o Expertise in one or more of the following areas:
○ Pharmaceutical manufacturing, distribution, and supply chain management
○ Private health service delivery & hospital administration
○ Pharmaceutical sales & marketing
○ Health insurance and financing models

Skills & Competencies
o Technical Expertise & Problem-Solving: Strong understanding of private-sector healthcare systems and ability to diagnose and articulate technical challenges.
o Communication: Excellent written and verbal communication, ability to convey technical topics to non-technical audiences.

o Project Management: Proven experience managing multiple projects and client relationships simultaneously.
o Networking & Relationship Building: Ability to engage diverse stakeholders, including private enterprises, industry bodies, and government actors.
o MEL: Comfortable working with MEL teams to define metrics and track impact.
o Digital Proficiency: Skilled in Microsoft Office, Google Workspace, and willing to learn new tools (e.g. Airtable, CRM software, virtual collaboration platforms).

What We Offer:
The opportunity to make a meaningful impact by supporting local African healthcare
organizations. A collaborative, mission-driven work environment.