Claims Officer

at GA Insurance Uganda
Location Kampala, Uganda
Date Posted April 17, 2026
Category Accounting
Audit
Finance
Insurance
Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

WE ARE HIRING

CLAIMS OFFICER

Responsibilities:

  • Review, evaluate, and process insurance claims in accordance with GA Insurance policies and regulatory requirements.
  • Serve as a primary point of contact for clients during the claims process, providing updates, answering queries, and resolving issues promptly.
  • Gather and analyze documentation related to claims, ensuring accuracy and completeness.
  • Conduct thorough investigations into claims, including liaising with external parties.
  • Ensure compliance with all legal and regulatory requirements related to insurance claims.
  • Pursue recoveries under RI with the guidance of the Claims Manager.
  • Negotiate with service providers like garages.
  • Prepare and maintain accurate records and reports on claim status, trends, and outcomes.

Qualifications:

  •  Education: Bachelor’s degree in Actuarial/Bachelor’s degree in Statistics or a related field.
  • Experience: Minimum of 3 years of experience in Insurance claims processing.

Skills:

  • Strong analytical and problem-solving abilities.
  • Excellent interpersonal, organizational, time management and Communication skills.
  • High attention to detail and organizational skills.
  • Highest level of personal and professional integrity.
  • Ability to work well under pressure in a fast-paced work environment.

Applying Instructions

Interested candidates should submit their resume and cover letter by 24th April 2026. Please include “Claims Officer Application  – [Your Name]” in the subject line. to careers@aguganda.com

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