Key Responsibilities

1. Translation & Interpretation

• 
  Provide accurate translation of business documents, contracts, policies, and training manuals (Chinese <-> English).
• Act as the lead interpreter for management during high-level meetings, site visits, and negotiations with suppliers or government officials.
• Localize company SOPs (Standard Operating Procedures) to ensure clarity for local staff.

2. Operations Management
         

• Team Leadership:​ Manage, train, and mentor local teams (e.g., Baristas, Logistics Staff). Handle recruitment, scheduling, and performance reviews.
  
• Operational Excellence:​ Oversee daily store/project operations, ensuring compliance with quality standards, service levels, and hygiene regulations.
  
• Financial & Inventory Control:​ Assist in budget planning, cost control, and inventory management. Ensure the branch operates within budget.
  
• Stakeholder Liaison:​ Facilitate smooth communication between Chinese expatriate managers and local employees to foster a positive working culture.
  

Qualifications & Requirements

Language Proficiency:​ Native/Fluent English​ and Fluent Mandarin Chinese​ (HSK Level 5 or above is highly preferred).

Must be able to read/write complex business documents in both languages.

Education:​ Bachelor’s Degree in Business Administration, Linguistics, International Trade, or a related field.

Experience:

Minimum 3 years of experience in a managerial role.

Experience in the Food & Beverage (F&B), Retail, or Logistics sectors is a plus.

Prior experience working with Chinese companies is a distinct advantage.

Skills:​ Strong leadership, cross-cultural communication skills, proficiency in MS Office, and the ability to work under pressure.