About the job

Title/Position: Chief Growth Officer (CGO)

Reports to: CEO

Location: Plot 67 Kanjokya Street. Kamwokya, Kampala, Uganda

Position Type: Full-time

Company Description

Hive Colab as a business development incubator for SMEs, cultivates and scales innovative ideas that will power

Uganda’s business and digital economies. It is a collaborative and enabling environment that promotes

the experimentation of scalable ideas with positive social and economic returns. It is a community of entrepreneurs, activists, creatives, and professionals taking action to drive positive social, economic, and environmental change. We leverage our over 12 years of experience, talent, resources, and ecosystem to drive positive social impact across

Uganda.

Hive Colab provides business development services including Business management training, advisory services,

finance and accounting, legal, tax, marketing, technology, and access to finance and market support. The BDS

program provides a nurturing, instructive, and supportive environment and services for entrepreneurs’ businesses to flourish. Current and former partners and members include Microsoft, Hivos, IndigoTrust, Ministry of ICT and National Guidance, Uganda Communications Commission, Seacom, National Information Technology Authority(Uganda), Village Capital, Bop Inc, Us State Department, Demo Africa, Spring Accelerator, Nesta UK, UNCDF, UNICEF and many more.

Members have access to a local and global community of change agents, our accelerator programs, collaboration space, frequent events, community programs, and more. Hive Colab is part of the founding members of Afrilabs Network, an African network of entrepreneurship support hubs with over 300 hub members in over 40 African countries.

Job Description

Hive Colab is looking for a business and cultural leader who increases revenues, social impact, and member/staff

satisfaction. We are looking for somebody with a clear vision of how our hubs can create tangible impact for our

local communities while also growing revenues and sustainability. You will be in charge of both the long-term

strategy and day-to-day operation of the Hub. Your goal will be to create a diverse and thriving community for social innovators, entrepreneurs, funders, and activists.

This position reports to the CEO of Hive Colab and has four direct full-time reporting managers (Senior Programs, Operations, Finance, and Community Experience). The CGO should thoroughly enjoy this type of role, bring out the best in the team and have fun while doing it as we establish the “it” place where change goes to work in Uganda. Are you in?

The duties of the Chief Growth Officer are categorized by our four strategic themes. They include:

Finances

● Manage and grow all P&Ls - member growth, office occupancy, and event revenue - while also developing

new earned income opportunities

● Analyze monthly cash flow/spending reports to identify any cost anomalies/opportunities and implement

strong financial controls

● Develop strategic corporate partnerships to consistently drive revenue

● Develop an outbound sales plan

● Build a strong local brand by executing marketing campaigns

● Work with our accountant to create seamless integration, cooperation, coordination, and communication of

our financial situation with staff and board

● Develop and track annual budgets

● Proposal writing & Bid preparation.

Operations

● Investigate ways to improve existing processes and fix pain points through better planning, coordination,

automation, and streamlining

● Oversee, coach, and lead a staff of three full-time employees and two part-time staff

● Manage large-scale, company-wide projects through all phases of development

● Oversee vendor relationships

● Work with the CEO to set and manage the strategic plan

● Mitigate and manage potential business risks and vulnerabilities

● Navigate local regulatory concerns

Impact

● Increase the social impact of our members through creating networking, sales, leads, and cross-pollination

opportunities

● Provide a continual feedback loop regarding member concerns and needs

● Make strategic, corporate, or foundation relationships that support the efforts of our members

● Oversee high-quality programming for our members

● Represent the Hub to all outside stakeholders

● Tell the story of our member’s impact

Diversity/Inclusiveness

● Create an inclusive membership pricing structure

● Market to diverse audiences

● Make the physical Hub spaces inviting to members of all backgrounds

● Set and measure inclusion as an important staff goal

In addition

● Provide the vision, leadership, and strategy to inspire our team to deliver exceptional service and drive

financial success

● Build and maintain a positive and inspiring work culture

● Manage hiring and onboarding of new employees (The final decision on new employees lies with the CEO)

● Provide day-to-day management of the team and set and monitor team KPIs and goals

● Lead strategic initiatives across teams while measuring performance and impact

● Support the team’s growth and professional development

● Develop robust processes around goal setting across cross-functional teams

● Set the tone for the team, demand performance, and drive results while also growing the next generation of

leaders in the market

Qualifications

● FIRST AND FOREMOST: You need to be great with people, have high-EQ, and have high integrity. We don’t

hire jerks no matter how brilliant you are.

● BA / BS or equivalent in Business, Sales, or other related degrees (MBA preferred)

● P&L experience required

● 7+ years of work experience with 3+ years of management experience and have managed teams of 3+

direct reports

● Experience in marketing, retail, startups, consulting, accelerators, or other related industries a plus

● Experience managing sales and building high-visibility brands a plus

● Experience in real estate, facilities management, or retail a plus

● Proven experience with business scaling a plus

● Strong operations background

● Thrive in a fast-paced environment while maintaining excellent attention to detail, skunk works problem

solving and do more with less attitude, willingness to roll up sleeves and dive in to help next to your reports

(player-coach orientation)

● Strong communication, organization, and project management skills

● Strong drive to develop those around you, being an inspirational leader

● Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

Additional Information

Compensation and Time Expectations

This is a full-time position. Success metrics include (a) Project and program revenue above baseline (b) venue rental revenue above baseline and (c) overall member retention/churn rates. The exact goals are to be determined quarterly with the CEO. Base compensation is commensurate with experience, plus bonus incentives related to the above.

Application Instructions

Our mission is very important to us, and we would like to know why you would like to be a big part of Hive Colab, and what your vision and driving passion for it.

Applications will be reviewed on an ongoing basis, and we will extend offers on a rolling basis as soon as we find a stellar fit. Please apply here

Equal Opportunity Employer

Hive Colab is an equal-opportunity employer and places a high value on workforce diversity. Women are highly

encouraged to apply.