Call Centre Supervisor

at Ideon Recruitment Hub
Location Kampala, Uganda
Date Posted May 22, 2025
Category Customer Service
Supervisor
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

Responsibilities:

  • Staff performance management.
  • Workforce planning and work allocation.
  • Staff training and development.
  • Skip tracing of loan defaulters.
  • Reporting and analysis.

Qualifications:

  • Minimum 2 years of work experience in the same field.
  • Degree in a business-related field.
  • Experience in leading teams.
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