JOB DETAILS:

Job Purpose:

To grow insurance revenue and achieve annual budget targets by developing assigned markets and channels, primarily focusing on the banking and microfinance institutions segment as a key source of profitable business. The role requires building and maintaining strong relationships and partnerships that drive sustainable business growth.

Duty Station: Kampala

Key Responsibilities and Accountabilities:

• • Build strong, strategic partnerships and relationships within banks and microfinance institutions.
  • Support various intermediaries in revenue generation activities within the banking channel.
  • Plan, coordinate, and conduct consumer education sessions and internal staff training within the banks.
  • Drive acquisition of profitable business (both new and renewal) to meet set targets.
  • Identify and recommend tailored insurance solutions to meet the needs of bank clients.
  • Champion the delivery of excellent customer service across all partner banks.
  • Ensure timely invoicing and collection of premiums from bank-related business.
  • Coordinate with internal support departments to resolve client queries and complaints promptly.
  • Conduct regular market intelligence gathering and provide reports on industry trends, competitor activity, and product positioning.
  • Prepare and deliver quotations, proposals, and tender documentation in a timely and professional manner.
  • Recruit, train, motivate, and retain teams for continuous business growth.
  • Coach, mentor, and conduct performance appraisals for team members under supervision.
  • Actively participate in departmental planning and budgeting processes.
  • Represent the company in meetings, committees, and industry forums as required.
  • Promote and enhance the CIC brand image in the banking and financial services segment.
  • Develop and maintain strong working relationships with intermediaries and other key stakeholders.
  • Perform any other duties assigned by management in line with the role.

Qualifications and Experience:

Education:

• Bachelor’s Degree from a recognized institution
• A master’s Degree in a business-related field is an added advantage.

Professional Qualifications:

• Diploma in Insurance
• Relevant professional certifications such as ACII, ACIM, or MCIM is an added advantage.

Key Competencies:

• Strong business development and negotiation skills
• Excellent interpersonal and relationship management skills
• Strategic thinking and planning ability
• Strong customer focus and problem-solving ability
• Effective communication and presentation skills
• Knowledge of bancassurance models and financial institutions’ operations
• Ability to work under pressure and meet strict deadlines