JOB DETAILS:

Fintech-group has grown into a leading Pan African technology solutions provider that employs a number of specialists who are ambitious and committed to the continuous development and satisfaction of our Clients. We continue with the same mission through the years; to provide effective solutions that meet business’ ever-changing needs.

We seek a suitable candidate to fill the following position:

BUSINESS DEVELOPMENT EXECUTIVE

JOB PURPOSE

Business Development Executive will be responsible for solution selling, identifying new business opportunities, closing sales and increasing business portfolio and pipeline while building customer relationship to achieve commercial value and company goals.  The primary goal of the role  is to  deliver the sales targets assigned and also meet/exceed customer expectations on annual basis.

ROLES AND RESPONSIBILITIES

• Meet or exceed quarterly sales targets by ensuring sales conversions on leads assigned are achieved.
• Retention of existing customers assigned on annual basis
• Expand individual pipeline assigned by looking for new business opportunities and demonstrate having on boarded new customers annually.
• Retention of new customers through to the following year and ensure customer visits are done as required
• Sales administration: Use of CRM when tracking sales activities and closed sales
• Follow through on technical issues raised by clients assigned to ensure faster resolution by technical team to maintain customer satisfaction
• Ensure that SLA’s agreed upon are delivered timely by the technical teams
• Establish, develop and maintain business relationships with current and potential clients to generate new business in liaison with Business Development managers
• Develop intelligence on the market Landscape and dynamics
• Strategic engagements with customers at C- Level
• Customer relationship activities i.e. proactive customer engagements
• Tenders and proposals submissions and organize for meeting and demos
• Response to tenders, RFQ, RFIs and general inquiries
• To manage relationship with the existing customers

Qualification and skills

• Degree in Business administration/ Sales/Marketing, Information Technology or related fields.
• Strong business acumen and experience in b2b sales presentation
• Strong Customer / Service orientation and technical know-how.
• Experience in sales growth and revenue generation in an IT environment
• At least 3 years’ experience in sales with relevant sales competencies.
• Presentation and reporting skills
• Negotiation and customer facing skills
• Interpersonal skills (power of persuasion, conviction and well-argued reasoning, proven to maintain & build up relationships and networks with relevant decision makers and stakeholders)