Responsibilities

• Sell UAE Visas to travel agents in Uganda
• Analyze customer base for Travel Agents to establish a common approach to retention and growth of sales volumes by using customer service excellence metrics.
• Preparing daily, weekly and monthly reports on visa applications
• Performing on ground sales activities to a range of prospective clients.
• Enhance regional and operational staff business development capabilities and work with them to achieve their winning works targets.
• Handle customer needs & promote our visa services to existing & new customers with tact & courtesy.
• Playing an integral role and responsibility for the effective on-boarding of new customers.
• Handling customers calls via phone or in person to effectively manage customer related issues regarding visa services.
• Develop and lead sector, client business and marketing plans with a typical horizon of 1 year.
• Adjudicate the inclusion of new opportunities in the sales pipeline and achieve set sales Targets each month
• Coordinating sales efforts with marketing programs in your territory.
• Obtaining deposits and balance of payment from clients in the region.
• Assist the Customer Service and finance department in follow up of payments and customer assistance in the assigned territory.
• Answering client questions regarding visa applications, status and approvals
• Ensure company quality standards for sales operations and service levels on ground.

Desired Qualifications.

• Diploma / Degree in Sales and Marketing / Tourism
• Three years’ experience in a similar position selling visa services is required.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.
• Be able to both take the lead on client relationships and ensure a robust client relationships management strategy/delivery.
• Must be a resident of Uganda