Job Purpose

This role has overall sales responsibility for customer relationships and performance of the assigned portfolio to ensure volume and revenue targets are met with sufficient pipeline.

Responsibilities

• Building market position by locating, developing, defining, and closing business relationship
• Identifying and analysing sales opportunities with customers with key account potential; leading contract negotiations and concluding framework agreements.
• Creation of action and project plans as well as their implementation for defined potential customers.
• Service customer relationships and grow share of wallet.
• Continuous expansion of in-depth industry know-how and its networking with logistics solutions to convey added value to potential customers.
• Identification of industry-specific logistics requirements and development of corresponding industry solutions in cooperation with internal departments.
• Establishment and continuous expansion of professional relationship and contact management involving various internal and external sources, as well as social media platforms.
• Maintains a network of potential customers based on own or initiated market research and manages them in a pipeline.
• Promotes and actively supports international cooperation with internal stakeholders.
• Preparation of reports and analyses for internal decision-making bodies
• Assist in the preparation and monitoring of sales budgets that represent and align with organizational objectives.
• Protects organization’s value by keeping information confidential.

Candidate specification

Educational requirements

• Any relevant Bachelor’s Degree

Work experience.

• Minimum 3 years’ experience in a similar position in the freight forwarding or insurance industry

Critical skills required

• Demonstrate aptitude of teamwork
• High level of interpersonal skills
• Good written and oral communication skills
• Ability to keep deadlines and work under minimal supervision
• Ability to maintain good relations with key partners/stakeholders.
• Good analytical skills and strong attention to details.
• Proactive and multitasking capabilities.
• Good team player and willingness to learn, grow and increase levels of performance.
• Open and convincing personality, sense of urgency, and orientation to results.
• Result Orientation & Problem Solving.
• Capacity to handle change.
• Adherence to tight deadlines and quick turnaround quotations/contracts etc.
• Ability to effectively present information and respond to questions from management, customers, and partners.
• Strong organizational skills and the ability to develop and maintain an organized structure.
• Ability to work independently.
• Continuous Improvement Mindset.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong project management skills and capability to work in cross-functional teams.
• Problem-solving attitude and creative thinking.
• Excellent negotiation and presentation skills.
• Passion for customer service.