Business Analyst

at Uganda Airlines
Location Entebbe, Uganda
Date Posted September 2, 2025
Category Aviation
Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:

The Business Analyst be responsible for managing full IT projects life cycle from Projects initiation, Requirements elicitation, vendor selection, System Development, implementation, change management as well as coordinating with business users, projects’ stakeholders and IT suppliers.

Principal Accountabilities (KEY Performance areas):

Accountability (Responsibility)

  • Analyze user requirements, define solutions requirements, and document system specifications
  • Define Business process automation requirements, process flows and Terms of Reference
  • Develop realistic Project plans, ensuring that the approved plans are maintained and properly resourced.
  • Execute new IT Projects Delivery within scope, time and budget.
  • Ensure the project plan, code quality standard, application security standard related processes are defined and tracked with the release of the application.
  • Carry out new systems implementation through defined phases fully complying with IT project management methodology, processes and procedures.
  • Prepare detailed test scripts and execute thorough user acceptance testing of new Solutions, ensuring that they meet agreed requirements and business expectations,
  • Analyze and document project risks and mitigation strategies
  • Provide Timely and accurate project information and reporting to project owners and sponsors
  • Work closely with vendor partners, business users, contracted teams and track product implementation project throughout the lifecycle.
  • Conduct regular in-service reviews for external suppliers
  • Provide fair and accurate feedback on the performance of resources assigned to projects
  • Drive full and maximum utilization of implemented business applications
  • Continuously, review business processes and recommend automation opportunities geared towards improving business efficiency, savings costs and increasing revenues

Knowledge and Experience

Qualification
  • Bachelor’s degree in software engineering, Computer Science, Information Technology or equivalent.
  • Project Manager Certification (PMP or Prince II) or Certified Business Analyst or equivalent
Years of Experience

(Minimum)

  • Have minimum of 3 years as a Business Analyst or IT Project Manager.
  • Have completed min 2 enterprise-wide full cycle project from start to end using SDLC project lifecycle.
Other Skills
  • Be experienced in project management, stakeholder management, team leading and should have led development of large projects
  • People and stakeholder management.
  • Change and Communication Management
Behavioral competencies
  • Have good planning, organizing, communication and presentation skills.
  • Proven working experience as a Project Manager or a Business Analyst
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Excellent external-facing and internal communication skills,
  • Organizational skills including attention to detail and multi-tasking skills

Key Performance Indicators

  • Project management compliance to standards and corporate projects Management methodology
  • Project plans are realistic, maintained and properly resourced.
  • Delivery is within scope, time and cost.
  • Customer satisfaction on delivered systems

Job Challenge(s):

  • Stakeholders and vendor management
  • Scope creep management
  • Time and cost management
  • Proper planning and realistic project plans
  • Change management and managing Resistance to Change
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