Reports to:  Managing Director

Duties & Responsibilities:

Leadership and Team Management

·         Organize and execute training programs for branch personnel to enhance skills and knowledge.

·         Evaluate employee performance, providing constructive feedback and coaching as necessary.

·         Recognize employee achievements and foster a culture of excellence in the workplace.

Sales and Marketing

·         Develop and implement sales strategies to achieve branch targets.

·         Conduct regular sales and operations meetings to align team efforts.

·         Brief employees on sales goals, promotions, and other pertinent updates.

·         Organize marketing initiatives and events to promote the branch’s services.

·         Increase brand awareness and build strong relationships within the local community.

Customer Relations

·         Regularly interact with customers to ensure satisfaction and gather feedback for service improvement.

·         Resolve customer issues promptly and effectively, maintaining high service standards.

Operational Excellence

·         Oversee bids and tender applications, ensuring timely submissions and compliance with requirements.

·         Ensure adherence to all industry-related laws and regulations applicable to the branch’s operations.

·         Monitor market trends and identify new opportunities for growth and innovation.

Planning and Financial Management

·         Draft forecasts and create business plans to guide branch activities.

·         Manage branch budgets, allocate funds effectively, and define financial objectives.

Collaboration and Ethics

·         Coordinate with other branches to exchange best practices, align promotional activities, and achieve shared goals.

·         Uphold high ethical and professional standards in all operations.

Required Experience, Education & Skills

·         Minimum of 5 years' work experience. (Renewable energy)

·         Bachelor’s degree in Business Administration, Management, Marketing, or a related field.

·         Proven experience in a supervisory or managerial role

·         Experience in sales, operations management, and customer relations is essential.

·         Experience in Tendering

·         Grants writing (Added Advantage)

·         Strong leadership and team management abilities.

·         Excellent communication and interpersonal skills.