Job Title:   Branch Sales Consultant (Fresher Jobs)

Organisation: United Bank for Africa (UBA)

Duty Station: Kampala, Uganda

Reports to: Branch Manager

About the Company:

United Bank for Africa (UBA) is one of Africa’s leading financial institutions, with operations in twenty (20) countries and three (3) global financial centers: London, Paris and New York. UBA has evolved into a PanAfrican, provider of banking and related financial services through diverse channels globally. United Bank for Africa Uganda represents UBA’s pioneer country activities in the East and Southern African sub-region. With a growing network of branches and ATMs across the country, the bank continues to expand the retail and commercial playing field in Uganda by delivering unique financial products and solutions.

Job Summary:   To deliver exceptional retail business performance through excellent customer servicing, sales and transactional processing in a branch.

Key Duties and Responsibilities:

• Deliver exceptional sales performance by identifying and meeting customer needs through selling and cross selling of UBA Products & services.
• Achieve the set targets of all lines/products of retail banking in line with the Branch target and business strategy
• Participate in the implementation of Branch Business strategies and plans with an objective of identifying business opportunities and financial products generation to enable achievement of targeted growth objectives in line with the Retail business plan
• Establish and maintain effective relationships with new and existing customers, establishing their needs and attending on the suitability of services for effective and timely customer service delivery.
• Adhere to the Bank’s/Regulatory Authority ‘policies and guidelines are complied with at all times.

Key Performance Indicators

• Number of digital platform enrollments
• % age of revenue generation Vs the target
• Risk asset clients referred to RM’S /RO’S
• Monthly deposit mobilization
• Number & value of accounts opened/activated (daily target-5)
• Volume of cards issued: Debit & Pre-paid
• Number of conversions made

• A University degree holder from a reputable University.

Experience

• 1 years’ experience in retail/private banking

Knowledge

• Display a track record for achieving positive results in terms of profit and customer satisfaction.
• Good Knowledge and understanding of Banking/Financial products and policy regulations of these products.
• Strong ability to “sell” himself/herself to internal peers and employees to get cooperation necessary to achieve goals.

Skill/Competencies

• Excellent customer service orientation.
• Must have a positive ‘can do’ attitude
• Smart appearance
• High level of integrity
• Excellent communication skills
• Strong sales/cross-selling skills
• Good motivational and training skills
• Strong product knowledge
• Attention to details
• Good Interpersonal Skills
• Strong negotiation skills
• Problem solving abilities
• Networking skills

All interested staff should send their CV, application letter and copies of academic certificates to ubaugandahr@ubagroup.com addressed to;

Head of Human Capital

United Bank for Africa

Plot 2, Jinja Road

Kampala, Uganda.