Bell Boy

at The Athena Hotel and Ambrosia
Location Kampala, Uganda
Date Posted January 9, 2025
Category Hospitality
Hotel / Restaurant
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
The Athena Hotel and Ambrosia are hiring dynamic and customer-focused individuals to join their hospitality team. If you have a passion for providing excellent service and ensuring guest satisfaction, this could be your opportunity to shine.

Qualifications
To be considered for the role of Doorman or Bell Boy, you should meet the following criteria:
• Education:
o High school diploma or equivalent qualification.
• Skills and Knowledge:
o Basic understanding of the hospitality industry.
o Strong communication and interpersonal skills.
o Physical ability to lift heavy luggage and assist guests as required.

Key Roles and Responsibilities
1. Guest Assistance:
o Welcome guests warmly and assist them with their luggage and personal belongings.
o Escort guests to their rooms and ensure they are comfortably settled.
2. Hotel Information:
o Provide accurate information about the hotel’s services, amenities, and facilities.
3. Problem Solving:
o Address guest complaints and resolve issues efficiently to ensure a positive experience.
4. Lobby and Facility Management:
o Maintain cleanliness and organization in the lobby area.

o Assist with room deliveries, errands, and other guest requests.
5. Team Collaboration:
o Work closely with other hotel staff to ensure seamless service delivery and a memorable guest experience.

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