JOB DETAILS:

Bank of India Uganda is hiring a Banking Assistant to provide banking assistance to bank customers in handling their transfers, deposits and payments

Key Duties and Responsibilities:

• • Provide banking assistance to bank customers in handling their transfers, deposits and payments.
  • Assist and support bank administration in its operational issues.
  • Account opening – ensuring that accounts are opened in the shortest time possible
  • Prepare cheque book requests and scanning of signatures
  • Process India remittances, inward and outward TTs/ RTGS transfers and update the relevant registers, customer account statements, handling customer balance inquiry
  • Handling clearing process at entry level
  • Balancing INR, SUNCR and SUNDEP office account balances.
  • Promote and cross-sell banking products and services to customers.
  • Identify and resolve customer needs and ensure quality services to customers. Directing the customers to the proper departments/ officials
  • Proper maintenance and upkeep of Bank’s records.
  • Build customer loyalty.
  • Ensure compliance of Bank’s KYC, AML policies and regulatory norms
  • Performing duties of Tellers in absence of other tellers
  • Any other duties and responsibilities assigned from time to time

Qualifications, Skills and Experience:

The ideal candidate will have the following:

• Bachelor’s Degree in a Business related field from a recognized Institution.
• Basic Knowledge in Computer is a must.

Experience

• At least two (2) years working experience in Operations Department in Bank/Financial Institution
• Ability to work in a busy environment

Behavioural Competencies

• • Highly organized person, with ability to multitask with ease
  • Leadership skills
  • Integrity
  • Team player
  • Emotional intelligence skills
  • Highly organized person, with ability to multitask with ease

Technical competences

• Sound knowledge of business management

Physical Demand Of The Job

• The job requires long sitting hours AGE
• Preferably below 40 years. However. Management reserves the right for determining the age criteria even Keeping in view the experience qualifications