Job Title:  Bancassurance Sales Officer (Fresher Jobs)

Organisation: CIC General Insurance Uganda Limited

Duty Station:  Kampala, Uganda

About the Company:

CIC General Insurance Uganda Limited is a subsidiary company of CIC Insurance Group from Nairobi, Kenya that is owned 75% by co-operatives and 25% by individual shareholders. CIC General Insurance (U) is a joint venture of CIC Kenya and the Co-operative movement in Uganda. The company is fully incorporated and licensed to transact General Insurance business. In addition to the General policies available for institutions, corporate, individual and all categories of entities, the Company serves all Co-operative Societies in Uganda along the Co-operative Model.

Job Summary:   The Bancassurance Sales Officer is responsible for driving insurance sales within the bank’s customer base, building strong relationships with customers, and achieving sales targets. The role involves cross-selling insurance products to existing bank customers, providing exceptional customer service, and contributing to the overall growth of the bancassurance business.

Key Duties and Responsibilities:

Customer Acquisition and Relationship Building:

• Identify potential insurance customers among the bank’s customer base.
• Develop and maintain strong relationships with customers to understand their insurance needs.
• Conduct effective sales presentations and demonstrations to convert prospects into customers.

Sales Target Achievement:

• Achieve and exceed assigned sales targets for insurance products on a consistent basis.
• Develop and implement effective sales strategies to increase market penetration.
• Provide regular sales reports and analysis to management.

Product Knowledge and Cross-Selling:

• Acquire in-depth knowledge of the insurance products offered by the company.
• Effectively cross-sell insurance products to existing bank customers.
• Provide accurate and comprehensive information to customers regarding insurance products and benefits.

Customer Service:

• Provide excellent customer service by addressing customer inquiries and complaints promptly and professionally.
• Ensure customer satisfaction through timely policy issuance and claims processing.
• Build customer loyalty through exceptional service.

Compliance and Administration:

• Adhere to all insurance regulations and compliance requirements.
• Maintain accurate and up-to-date customer records and sales data.
• Contribute to the development and implementation of sales and marketing campaigns.

Team Collaboration:

• Collaborate effectively with bank staff to achieve common sales goals.
• Participate in team meetings and training sessions.
• Share best practices and knowledge with colleagues.

• Diploma or Bachelor’s degree in Business, Finance, or a related field.
• At least one year of sales experience in the financial services industry, preferably in bancassurance.
• Strong understanding of insurance products and the sales process.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in computer applications.
• Ability to work independently and as part of a team.
• Results-oriented with a strong drive to achieve sales targets.
• Certification in insurance (COP) is an added advantage.

If you have the aforementioned professional and academic qualifications and are ready to execute the above mandate, kindly send your resume to the address below indicating the job title and duty station in the subject of your email.  For example – Ref: Application for Bancassurance Sales Officer – Bundibugyo

Strictly apply through email: bancagents@ug.cicinsurancegroup.com

NB: Please note that only short-listed candidates will be contacted.