JOB DETAILS:
Job Summary
Strategy
• Develop plans to execute and deliver on the country FM Sales strategic plan in Uganda The strategy will cover all Corporate segments, and include a robust risk, governance and control framework.

• Drive FM Sales initiatives, lead client-engagements, manage communication and feedback between FM Sales and FM Head, FM Trading, CCIB Uganda and other cross-functional stakeholders both in-country as well as outside Uganda.
Business
• Interpret and implement client strategy (and exceptions) — including appropriateness and suitability — at the country level in Uganda consistent with the Global FM
Strategy.
• Drive account planning and active management of key Corporate clients In Uganda to develop the FM wallet.
• Deliver on the Corporate Sales budget for FM Sales Uganda, while supporting the delivery of the FI Sales East Africa budget for Uganda where possible, including any signed-off offshore budgets or budgets booked elsewhere.

• Develop a thorough appreciation of each allocated customer's business, and understanding of their potential needs for Financial Markets products, through regular liaison with SCB's principal RM for each customer as well as through direct contact with the customer.
• Ensure speedy and positive response to all requests from customers for a specific transaction, or for more general advice, or introduction to a more appropriate contact within SCB, whether or not the request is from the specifically allocated group of customers.
• Active dialogue with key clients — know their needs / get involved to address key issues.
• Work closely with stakeholders to drive strategic client agenda.
• Work closely with the Trading desks to ensure risk is managed and transferred adequately, the Bank continues to respond to market changes in a timely manner and efficiency on pricing client transactions.

Key Responsibilities
Processes
• Ensure that all FM Sales processes in Uganda are adhered to in line with approved policies and procedures
• Ensure that all FM Sales processes & controls in Uganda conform to the group standard, and where they deviate approval is sought from the appropriate governance forum.
People & Talent
• Support colleagues who request for Short Term Assignments and share knowledge with colleagues across other markets where possible.
Risk Management
• Liaise with Operations concerning customer feedback received on service delivery quality, in order to seek improvements in service delivery where viewed as necessary from the customer's perspective.
• Where applicable, ensuring that Market Risk, Counterparty limits, Appropriateness controls are not breached.
• Maintain an adequate control environment and operational procedures to prevent loss arising from nonadherence to controls.
• Maintain awareness of and compliance with data confidentiality requirements.
• Escalate any operational losses for investigation and monitoring.
• Ensure Personal Account Dealing / Outside Business Interest policies and procedures are observed at all times.
• Ensure that all business or transactional related conflicts of interest touching on FM Sales are identified and escalated.
Governance
• Ensuring compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws (e.g., laws governing securities activities, company law) and anti-money laundering regulations and guidelines.
• Ensure adherence with the Group's values and code of conduct as well as highest standards of ethics, and compliance with relevant policies, processes and regulations.
Skills and Experience
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
Internal
• Country Head of FM
• Regional Heads of FM & FM Sales
• Financial Markets Trading teams (onshore & offshore) and Treasury Markets teams
• FM Structuring teams
• Country Head of CIB
• CIB Relationship Managers and Client Coverage teams
• Integrated Middle Office
• Branches / Branch Support
• Operations (FM, etc)
• Legal and Compliance
• CCR, TRM and other Credit teams
External
• Regulatory Authorities
• Existing and prospective Clients
• Competitors / Peers
• Industry bodies such as ACI

Qualifications
• CERTIFICATIONS ACI DEALING CERTIFICATE
• Business Acumen, Client Experience, Behaviours and Preferences, Sales, Channel Management, Industry Knowledge, Product Line (Financial Markets (FM))
• Account Management, Partnership Management, Risk Management (Financial and Non-financial)
• Data Analysis and Visualisation, Product Design and Development, Emerging Technology, Marketing Strategy and Technologies, Pricing, Regulatory Environment -Financial Services, Sustainable Finance