Assistant General Manager

at Mbabule Fm
Location Sembabule, Uganda
Date Posted April 7, 2021
Category Administration
Management
Telecom
Job Type Full-time
Currency UGX

Description

Reports to: General Manager   

About US: Mbabule Fm is a privately owned radio station that was founded under the ideology of quality information for community development.   

Job Summary:  The Assistant General Manager will be responsible for all aspects of operations at the RADIO STATION, to day-to-day staff management and guests, an ambassador for the RADIO. Managing the administrative, technical, program, and sales aspects of a station. Accountable to station owners and senior management, and striving  to maintain the work environment, personality, and financial viability of the business. The incumbent will provide leadership and strategic planning to all departments in support of our service culture, maximized operations and customer satisfaction. Work Very closely with the owners and other stake holders. The jobholder will also be responsible for managing the radios management team (HOD's) and overall radio targets to deliver an excellent customer experience and ensure profitability and customer satisfaction.   

Key Duties and Responsibilities:  

  • Ensuring compliance of all broadcast programs to both local and international regulatory laws.
  • Maintaining accurate records, regularly preparing and communicating reports.
  • Managing day-to-day operations, including station inventory and supplies, safety and security, and space allocation/utilization
  • Actively participating in defining short and long-term goals, policies, and procedures; monitoring all activity to identify necessary changes
  • Maintaining a diverse staff, adhering to the station’s mission; delivering assignments; recruiting, scheduling, and training staff; resolving employee concerns.
  • Coordinating community volunteer program and corporate social responsibility programs.
  • Providing support for senior station management
  • Oversee the operations functions of the radio station, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to radio operating controls, SOP’s, policies, procedures and service standards.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the radios annual Operating Budget, Marketing & Sales Plan.
  • Manage on-going profitability, ensuring revenue and customer satisfaction targets are met and exceeded.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Closely monitor the business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial sales revenues are on target and accurate.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Coordination with HOD's for the execution of all activities and functions.
  • Provide effective leadership to team members.
  • Lead in all aspects of business planning.
  • Corporate client handling, take part in new client acquisition along with the sales team whenever required.
  • Championing radio programs and practices that will generate revenue for the business owners
  • Execute any other duties as assigned by the line manager

 Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor's degree in Broadcasting, mass communication, Communications, or a related field.
  • At least five years of experience in broadcasting facility in a senior management position.
  • Facility management experience
  • Broadcast sales, communication, sales management, and mentoring experience, with a proven track record of success in the radio and /or industry
  • Knowledge of both international and local broadcasting regulations
  • Experience with inventory management, promotions, and collections
  • Highly developed managerial/leadership skills, including training, coaching, delegating, and motivating staff
  • Passionate and goal-oriented, particularly toward sales, sales training and education, and client relations
  • Ability to communicate well
  • Knowledge of on-air and remote broadcasting processes, public radio principles, procedures, operations, and standards
  • Knowledge of fiscal management principles; ability to define short- and long-term goals and develop/manage strategies
  • Ability to operate radio station equipment
  • Knowledge of current radio trends

Applying Instructions

All candidates should send their applications with updated curriculum vita to our Human resource consultants: bakerjames216@gmail.com

copy kateregauthman@gmail.com.

For more information call. 0750500190

NB: Please include the title of the position for which you are applying in the subject line of the email

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