Job Purpose 

The Area Manager is responsible for monitoring teams in their Area, with a key role in Sales targets, Collections, and Recoveries. The job also requires an Area manager must be flexible and good at micro-management, and paying attention to details.

Company background 

OYA originates from Ghana and has expanded to the East and Central parts of Africa, we focus on lending to small-scale business owners at a fast, and reliable time. Our loans are free of collateral hence making it, even more, easier to access the potential customers

Duty station- Kampala

Reporting to; Head of operations

Job specification 

• Plan targets for the Teams and ensure that they are timely achieved.
• Implement operational changes with strategically proposed methods.
• Evaluate the performance of the staff on an individual basis.
• Perform daily analysis of new market trends, consumer behavior, and competition in the market.
• Acknowledge customer queries timely and effective.
• Train and mentor the staff when required.
• Analyze the budget and profitability through cost-effective methods.
• Lead your Team to provide the best customer service.
• Investigate potential business opportunities within the assigned area.
• Determine long-term success by proposing different business development strategies.
• Ensure the expansion of sales and brand visibility.
• Plan targets for the Team and ensure that they are timely achieved.

Candidate specification 

Educational requirements – Bachelor's Degree in Business Administration.

Work experience – Background in Microcredit with a blend of Sales and Recoveries.

Critical skills required

Micromanagement, Communication, Attention to detail, Flexibility,

Role Value Proposition: Opportunities to become General Monitoring Officers