Location: Kireka, Kampala (Office + Field (Work upcountry))

Cworth Energy Service Uganda Limited is the Uganda branch of Cworth Energy, a global solar manufacturer with over 10 years of experience in solar energy solutions, including solar panels, lithium battery packs, inverters, and solar street lights, serving more than 30 countries.

Cworth Energy Service Uganda Limited is the Uganda office, focused on bringing these factory-direct, original products with strong warranties to the local market, with a focus on proper system design and quality Services, not just sales.

We are looking for a hands-on Aftersales Engineer who is passionate about solar systems, customer support, and practical problem-solving in the field.

Number of positions

2 Candidates

Key Responsibilities

Test and diagnose inverters, lithium batteries, MPPTs and solar street lights.

Handle warranty and returns, including writing clear technical reports.

Provide phone and WhatsApp technical support to clients and installers.

Train clients, installers and the internal sales team on correct product use and installation.

Assemble solar protection boxes and support safe AC and DC wiring practices.

Conduct site visits for troubleshooting and optimization of solar systems.

Responsible and gives no room for excuses and ready to work under pressure.

Minimum Requirements

· Diploma or Degree in Electrical, Electronics, Renewable Energy, or a closely related field.

· At least 2 years’ practical experience in solar or electrical systems.

· Proven experience in troubleshooting and soldering electronic circuits

· Solid understanding of DC design and AC wiring for solar systems.

Added Advantage

Candidates with the following will have an edge:

· Previous experience working with Cworth products.

· Ability to read and interpret single-line diagrams.

· Confident use of multimeter, clamp meter, soldering station and other diagnostic tools, plus basic electronics repair skills.

· A valid driving permit.

Key Soft Skills

· Strong customer service and communication skills.

· Ability to solve problems under pressure, both on-site and remotely.

· Good report writing and documentation.

· Team player with good coordination skills.

· Willingness to travel upcountry for field assignments.

· Good time management and ability to work independently with minimal supervision.

Employment

· Employment type: Full-time.

· Probation: 3 months.

Benefits include:

· Transport facilitation for field work.

· Performance-based bonus.

· Ongoing technical training opportunities.

· Clear career growth path in a fast-growing solar energy company.