Aftersales Engineer

at Cworth Energy Service Uganda Ltd
Location Kampala, Uganda
Date Posted June 28, 2026
Category Engineering
Sales and Marketing
Job Type Full-time
Currency UGX

Description

About the job

NB: Send your application to the provided email, no application through LinkedIn will be accepted.

Location: Kireka, Kampala (Office + Field )

We are looking for a hands-on Aftersales Engineer who is passionate about solar systems, customer support, and practical problem-solving in the field.

Number of positions

2 Candidates

Key Responsibilities

  • Test and diagnose inverters, lithium batteries, MPPTs and solar street lights.
  • Handle warranty and returns, including writing clear technical reports.
  • Provide phone and WhatsApp technical support to clients and installers.
  • Train clients, installers and the internal sales team on correct product use and installation.
  • Assemble solar protection boxes and support safe AC and DC wiring practices.
  • Conduct site visits for troubleshooting and optimization of solar systems.
  • Responsible and gives no room for excuses and ready to work under pressure.

Minimum Requirements

  • Diploma or Degree in Electrical, Electronics, Renewable Energy, or a closely related field.
  • At least 0.5 years’ practical experience in solar or electrical systems.
  • Proven experience in troubleshooting and soldering electronic circuits
  • Solid understanding of DC design and AC wiring for solar systems.

Added Advantage

Candidates with the following will have an edge:

  • Previous experience working with Cworth products.
  • Ability to read and interpret single-line diagrams.
  • Confident use of multimeter, clamp meter, soldering station and other diagnostic tools, plus basic electronics repair skills.
  • A valid driving permit.

Key Soft Skills

  • Strong customer service and communication skills.
  • Ability to solve problems under pressure, both on-site and remotely.
  • Good report writing and documentation.
  • Team player with good coordination skills.
  • Willingness to travel upcountry for field assignments.
  • Good time management and ability to work independently with minimal supervision.

Employment

  • Employment type: Full-time.
  • Probation: 3 months.

Benefits include:

  • Performance-based bonus.
  • Ongoing technical training opportunities.
  • Clear career growth path in a fast-growing solar energy company.

Applying Instructions

Send your CV, Cover letter, and Relevant academic documents

to: hr@cworthug.com

with the subject line: “Application – Aftersales Engineer”

Only shortlisted candidates will be contacted.

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