JOB DETAILS:
Job Description
Provide technical support to the Stanbic Uganda voice & data infrastructure. The job is also responsible for deployment and operation of the infrastructure environment spanning data centres and network, mainframe, open systems and distributed environments. In addition to this, systems management, capacity management, and disaster recovery functions are also provided.
Qualifications
Type of Qualification: Bachelors Degree
Field of Study: Computer science, Telecom engineering or a related field.

Experience Required
• At least 2 years of professional experience as a LAN/WAN engineer in a large and complex IT enterprise environment (50+ servers). These should include 1 year of hands-on configuration, administration and troubleshooting experience of LAN switches, routers, Load Balancers and firewall devices.
• Experience in CISCO products, LAN traffic and WAN bandwidth monitoring tools.

• Experience with the application and integration of QoS, encryption and compression over WAN links.
• Practical experience in information security, including vulnerability testing and security assessments.

• Experience in IT service management and delivery based on ITIL service

Additional Information
Behavioural Competencies:
• Problem Solving
• Planning
• Making Decisions
• Articulating Information
• Strong analytic skills

• Technical Competencies:
• Application Knowledge for support
• Change Management
• Project management
• Infrastructure and Data Centre Knowledge
• Systems design