JOB DETAILS:
JOB DESCRIPTION
The Administrator will be responsible for managing the day-to-day administrative tasks of the company, ensuring efficient operations, and providing support to the team. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
Office Management
• Oversee the daily operations of the office, ensuring a clean, organized, and productive work environment.

• Manage office supplies and equipment, placing orders as needed.

• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.

• Maintain and update company records, databases, and filing systems.

Administrative Support
• Provide administrative support to the management team, including scheduling meetings, preparing agendas, and taking minutes.
• Assist in the preparation of reports, presentations, and other documents.

• Coordinate travel arrangements and accommodations for staff, if required.

• Manage calendars and appointments for senior staff members.

Customer Service
• Serve as the first point of contact for customers, addressing inquiries and resolving issues in a professional and timely manner.
• Process customer orders, ensuring accuracy and timely delivery.
• Maintain positive relationships with customers, suppliers, and other stakeholders.

Financial Administration
• Assist with basic bookkeeping tasks, such as invoicing, expense tracking, and budget monitoring.
• Process payments and reconcile accounts.
• Support the finance team with payroll and other financial tasks as needed.

HR Support
• Assist with recruitment activities, including posting job ads, scheduling interviews, and onboarding new employees.

• Maintain employee records and ensure compliance with company policies and regulations.

• Coordinate training and development activities for staff.

Other Duties
• Support the planning and execution of company events, such as product launches and team meetings.
• Perform other administrative tasks as required to support the smooth operation of the business.

Qualifications and Skills
Education:
• Bachelor’s degree in Business Administration, Office Management, or a related field.

Experience:
• Minimum of 2-3 years of experience in an administrative role, preferably in a retail or manufacturing environment.
• Experience with customer service and basic bookkeeping is a plus.

Skills:
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with office management software and tools.
• Attention to detail and problem-solving skills.

Personal Attributes:
• Proactive, reliable, and able to work independently.
• Friendly and professional demeanor.
• Ability to multitask and prioritize tasks effectively.

What We Offer
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Employee discounts on our home fragrance products.