Job Title:  Administrative Officer

Organisation: The Children’s Clinics

Duty Station: Kampala, Uganda

About Organisation

The Children’s Clinic is one of the first and largest and busiest Paediatric Clinics in and around greater Kampala. The clinic exists to provide first class specialist Paediatric care to clients, their Families and communities in a holistic Manner and thus providing quality compassionate care using the latest techniques, technology and equipment and the best human resources is one of our core goals. They now operate 3 branches: Naalya, Najjera and Kisaasi.

Key Duties and Responsibilities:

• Ensure there is a welcoming, friendly and professional office environment for visitors.
• Provide detailed information on medical services, procedures, insurance, and other relevant offerings provided by the organization.
• Manage and organize office records, files, and documents as well as Manage patient registration, admissions, and discharges.
• Collaborate with the insurance department to Verify patient demographics and insurance information.
• Answer phone calls, address patient inquiries and concerns, and direct calls and other communications to the appropriate departments.
• Maintain and update records, databases and filing systems and ensuring accuracy and confidentiality.
• Collaborate with the Finance department in terms of processing claims, billing and filing invoices.
• Assist in preparation and monitoring of budgets, expense reports and financial documentation.
• Maintain cleanliness and organization of the office area.
• Participate in quality improvement initiatives provided by the organization.
• Liaise with Vendors and suppliers, Maintain office supplies and handle procurement service delivery and maintenance of necessary items.
• Assist with the preparation of reports, presentations, and documentation for meetings.
• Maintain and update databases and filing systems as required.

• Immaculate expressive and written English.
• Strong communication skills.
• Ability to multitask, stay organized, and manage time effectively in a fast-paced environment.
• Proficiency in office software (Microsoft Office, electronic medical record systems) is desirable.
• A positive attitude, bubbly personality, patience, and a friendly demeanor.

If you’re excited about the opportunity to work in a welcoming, child-focused environment, please send your resume and a cover letter to clinic3.cv@gmail.com  We look forward to meeting you!