JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

Uganda Martyrs University is a faith-based private, not-for-profit University owned by the Uganda Episcopal Conference of the Catholic Bishops of Uganda. The University is looking for suitably qualified persons to fill the positions below. Uganda Martyrs University is an equal opportunity employer. These positions are based at Uganda Martyrs University, Main Campus - Nkosi in Mpigi unless stated otherwise.

Job Purpose:

The ICT Assistant will take proper care and stewardship of designated ICT lab facilities (computers, projectors, smart boards etc.) which are distant from the central ICT office. S/he will be responsible for providing support to students and other users of the designated ICT labs. The role is essential for preventing theft or misuse, better availability, security, reliable operation, and optimal use of lab facilities.

Responsibilities or duties:

To provide operational and technical support for ICT lab facilities. Under the supervision of the Network Administrator (and sometimes Systems Administrator), install equipment & software required in the IT lab. To arrange for the required servicing and repair of ICT Lab equipment. To perform routine audits on systems and software. To answer user queries relating to the use of the ICT Lab. To document the configuration of lab equipment and any changes. To ensure optimum operation of the ICT Lab facilities. To ensure the efficient flow of information between the Lab owner department and the ICT technical team leaders. Any other duties assigned by the supervisor that may be required from time to time for the smooth running of activities at UMU.

Qualifications or requirements (e.g., education, skills):

The candidate should have at least a Diploma in Information Technology from a recognized / accredited institution of higher learning. S/he should have the ability to quickly learn other software used for teaching, such as accounting software, video editing software, etc. S/he should have excellent communication and interpersonal skills. S/he should be able to work beyond conventional working hours and on weekends.

Experience needed:

At least one year's experience working in a reputable organization in a similar role.

All applications should be addressed to the Director, Human Resources and submitted no later than 30th July 2026. For mail applications, the subject line should clearly state the title of the position being applied for.

Applications must include a cover letter, an up-to-date Curriculum Vitae, and copies of relevant academic and professional documents, all combined into a single PDF document. Applicants should also provide a current telephone contact and mail address.

Each application must be supported by two confidential referees' recommendations. For hard copy applications, the recommendations should be submitted in sealed envelopes. For mail applications, referees should send their recommendations directly to the mail address below, clearly indicating the name of the candidate being recommended.

Applications should be addressed to:

Director, Human Resources
Uganda Martyrs University
P.O Box 5498, Kampala