Kafkas Limited is seeking a highly capable and analytical Management Trainee – GM Office,  Business Process, to work directly with the General Manager.

This is not a traditional sales assistant role. In the beginning, the main responsibility will be to support the General Manager in preparing company forms, templates, reports, SOPs, procedures, standards, Excel files, and basic business analyses.

The role will help strengthen internal documentation, reporting discipline, follow-up systems, and  business process standards across departments. After these systems are established, around 50% of the role will focus on CRM structure, customer data, sales follow-up, and sales support activities.

Key Responsibilities

• Prepare forms, templates, checklists, SOPs, and internal standards.
• Support the General Manager with reports, analysis files, and action trackers.
• Collect information from departments and convert it into clear reports.
• Prepare Excel-based tracking files, summaries, and dashboards.
• Follow up with teams to ensure tasks and reports are completed on time.
• Support CRM structure, customer database, lead tracking, and sales follow-up.
• Assist in monitoring sales activities, quotations, pending opportunities, and customer follow-ups.
• Help improve reporting, documentation, and execution discipline across the company.

Candidate Profile

The ideal candidate is a fresh graduate from Makerere University in:

• Statistics
• Economics
• Quantitative Economics
• Business Statistics
• Business Administration

Candidates from other strong universities may also apply.

A strong academic background is required, preferably with a CGPA of 4.0 or higher. A master’s degree is an added advantage.

This is an entry-level trainee role, not an executive or managerial position. The candidate will not initially manage a team or make executive decisions, but will work closely with the General Manager to support business documentation, reporting, process improvement, follow-up discipline, and later CRM/sales support activities.

Required Skills

• Strong Excel skills
• Good analytical and numerical ability
• Excellent attention to detail
• Good English communication skills
• Ability to prepare clean and structured documents
• Strong follow-up discipline
• Willingness to learn  business processes, CRM, reporting, and sales operations

Interested candidates should send their CV, academic transcript, and a short cover letter to:

• hr@kafkaslimited.com