Supervisor
| Location | Kampala, Uganda |
| Date Posted | April 27, 2026 |
| Category |
Management
Supervisor |
| Job Type |
Full-time
|
| Currency | UGX |
Description
About KENJOY ENTERPRISES LIMITED
KENJOY ENTERPRISES LIMITED is committed to excellence and creating a flexible, competitive, and casual work environment.
Role Overview
The Supervisor will guide supervisors in maintaining smooth daily operations, ensuring staff discipline, customer satisfaction, and proper store management. You will work directly under the Area Manager, focusing on operational efficiency and team collaboration.
Position Details
Employment Type: Full-time
Location: Najjanankumbi, Mengo, Bukoto
Reporting Structure: Reports to the Area Manager
Work Arrangement: On-site
Key Responsibilities
- Supervise the work of office and administrative staff to ensure adherence to quality standards and compliance with procedures.
- Resolve customer complaints or answers regarding policies and procedures.
- Guide employees in handling complex problems or disputes.
- Review records or reports to verify details and evaluate performance.
- Discuss job performance problems with employees and work on resolving issues.
- Prepare and issue work schedules and assignments for staff.
Requirements
Essential Qualifications
- Education: Post-secondary Diploma in relevant fields
- Experience: 1-2 years in a supervisory role
- Skills: Active Listening, Time Management, Monitoring, Active Learning, Management of Personnel Resources
- Knowledge: Strong background in administrative tasks
- Language Proficiency: Fluent in Luganda
Preferred Qualifications
- Experience with customer service
- Skills in Active Listening
- Knowledge of customer and personal service areas
Why come to KENJOY ENTERPRISES LIMITED
Health insurance, NSSF or other retirement plan, Transportation, Free lunch.
Applying Instructions
Join us at KENJOY ENTERPRISES LIMITED and be part of a team that is committed to excellence in retail!
Send your Application to admin@kenjoysupermarkets.com