Client Relationship Executive
| Location | Kampala, Uganda |
| Date Posted | August 20, 2025 |
| Category | Customer Service Management |
| Job Type | Full-time |
| Currency | UGX |
Description

Job Summary
We are inviting a dynamic and experienced client relationship executive to join our team at Ultimate Tracking Limited. We are looking for a fast learning client relationship executive who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience. Suppose you are an empathetic individual, willing
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Your role:
· Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns.
· Identifying and Developing Leads: Sales executives actively seek out potential customers (leads) through various channels like networking, cold calling, and online research.
· Negotiating and Closing Deals: Sales executives are responsible for negotiating contracts and agreements, ensuring favourable terms for both the company and the client.
· Meeting Sales Targets: Sales executives work towards achieving individual and team sales goals, contributing to the overall revenue targets of the company.
· Manage client accounts and act as the key point of contact for the company.
· Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry.
· Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met.
· Generate new business and revenue opportunities through cross-selling and upselling.
Your responsibilities;
· Identify client demands and develop strategies to meet them.
· Find key personnel in client companies to establish profitable relationships.
· Approach potential customers to cultivate fruitful relationships.
· Support high-quality sales, supply and customer service operations.
