Reports to: Company Directors

Job Description:

Overview: As the Administrator, you play a vital role in supporting the administrative functions of the company, ensuring efficient operations and facilitating communication between staff and external stakeholders. Your responsibilities encompass a wide range of administrative tasks, requiring strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:

• Answer and make follow-up phone calls to clients and other stakeholders, as well as respond to inquiries promptly and courteously.
• Ensuring that the Dispatch board is dispatched with the crew of the day ( driver, nurse, and or doctor ) daily.
• Ensure that the company’s social media profile is updated promptly.
• Carry out any secretarial duties as may be assigned by the directors.
• Participate in the business development of the company as shared by management.
• Ensure that there is a written handover to the approved to the designated staff after a shift has ended.
• Manage email correspondence and route messages to appropriate staff members.
• Coordinate meetings, appointments, and events, including scheduling, sending reminders, and preparing meeting materials.

Qualifications:

• A Bachelor’s Degree in Business Administration or its equivalent from a reputable university.
• 2 years of experience in an administrative support role, preferably in a medical setting, is an added advantage.
• Proficiency in computer skills, including Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong assessment, decision-making making and problem-solving skills.
• Exceptional communication skills
• Flexibility and adaptability to work in a dynamic and fast-paced environment.