Job Title:  Stock Analyst – Kakooge (Fresher Jobs)

Organisation: M-KOPA

Duty Station: Kampala, Uganda

About Organisation:

The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Summary: As a Stock Controller, you’ll play a vital role in the efficient operation of our M-KOPA retail hub.

Key Duties and Responsibilities: Your responsibilities will include:

• Inventory Management: Handle the receiving, allocation, and reconciliation of stock with high accuracy. Conduct weekly stock audits for indirect outlets assigned to you.
• Sales Support: Assist in stock allocation, support customers with product upgrades, and manage aged stock effectively.
• Reverse Logistics: Track and manage the return of stock to the warehouse, ensuring all procedures are followed, and documentation is completed accurately.
• Customer Service: Log and resolve customer inquiries, troubleshoot device issues, manage in-warranty repairs, and ensure customer satisfaction through efficient service.
• Retail Space Management: Keep our retail hub neat, clean, and visually appealing, ensuring marketing materials are in good condition and requesting replacements when necessary.
• Reporting: Provide daily reports on stock activities, ensuring accuracy and transparency in all records.

Qualifications, Skills and Experience:

• Excel Wiz: You’re comfortable with Excel and enjoy working with data.
• Eager to Learn: You have a positive attitude and a passion for growth and development.
• Customer Care or Stock Management Experience: You have experience in customer care or stock management. Bonus points if you have front-office experience!
• Educational Background: A college diploma or degree in any field is great.
• Sharp Skills: Strong analytical, communication, and problem-solving skills are a must.
• Team Player: You thrive in collaborative environments and work well with diverse teams.