JOB DETAILS:

Job Summary:

The Spa Attendant ensures a clean, welcoming, and smoothly operating spa environment. They assist therapists, maintain facility cleanliness, and provide exceptional guest service to enhance the overall spa experience.

Key Responsibilities:

1. Guest Service & Support:
   • Greet guests warmly and assist with check-in/check-out.
   • Provide towels, robes, slippers, and other amenities.
   • Escort guests to treatment rooms and explain spa facilities.
2. Facility Maintenance:
   • Maintain cleanliness of locker rooms, relaxation areas, and treatment rooms.
   • Restock supplies (towels, toiletries, beverages).
   • Ensure proper sanitation of spa equipment (e.g., steam rooms, saunas).
3. Therapist Assistance:
   • Prepare treatment rooms before and after services.
   • Assist therapists with setup (e.g., filling foot baths, arranging products).
   • Launder linens and dispose of used materials hygienically.
4. Retail & Administrative Tasks:
   • Promote spa products/services to guests.
   • Handle basic front-desk duties (answering calls, scheduling appointments).
5. Safety & Compliance:
   • Follow health/safety protocols (e.g., OSHA, sanitation standards).
   • Report maintenance issues promptly.

Qualifications & Skills:

• Education: High school diploma or equivalent.
• Experience: Prior experience in spas, hospitality, or customer service preferred.
• Skills:
  • Friendly, professional demeanor.
  • Attention to cleanliness and detail.
  • Ability to multitask in a calm environment.
  • Basic knowledge of spa services (training provided).

Physical Requirements:

• Ability to stand for long periods, lift/move supplies (up to 25 lbs), and work in humid environments (e.g., steam rooms).