JOB DETAILS:

Location: Kampala, Uganda
Company: C-Care Uganda
Department: Human Resources – Learning & Development
Employment Type: Management Level (Non-Clinical, Non-Patient Facing)
Reports To: Head of HR, C-Care Uganda
Application Deadline: [Insert Deadline Date]

Job Summary

We are seeking a dynamic and experienced Learning and Development Manager to lead C-Care Uganda’s Learning & Development (L&D) strategy. This role plays a key part in enhancing professional growth, regulatory compliance, and leadership development across the organization. The ideal candidate will drive innovative, blended learning models and support a culture of continuous improvement and excellence in healthcare delivery.

Key Responsibilities

1. Learning & Development Strategy

• Lead the design and execution of L&D strategies aligned with C-Care’s strategic goals.
• Implement competency-based learning frameworks for clinical and non-clinical teams.
• Introduce blended learning models (e-learning, workshops, on-the-job training).
• Coordinate staff induction and internal/external training initiatives.

2. Talent Development & Digital Learning

• Design leadership development and succession planning programs.
• Champion digital learning solutions such as LMS, simulations, microlearning, and gamification.
• Develop customized in-house training and align career pathing with development frameworks.
• Organize training sessions, venues, logistics, and provider selection.

3. Regulatory Compliance & Accreditation Training

• Ensure compliance with healthcare regulations and professional certification needs.
• Oversee continuing education for clinical teams (nurses, doctors, allied professionals).
• Maintain training documentation for audits and regulatory reviews.
• Deliver training in patient safety, risk management, and clinical governance.

4. Employee Engagement & Performance Improvement

• Conduct training needs assessments and develop personalized learning plans.
• Use learning analytics to measure training impact and adjust programs.
• Collaborate with department heads to close skills gaps and improve performance.
• Enhance employee onboarding to improve integration and retention.

Key Internal & External Relationships

• Internal: Uganda Leadership Team, Clinical & Nursing Heads, Compliance & Quality Teams, IT/Digital Transformation, C-Care Group HR.
• External: Universities, Regulatory Bodies, Tech Providers, Professional Associations.

Planning & Reporting Duties

• Monthly: Track training participation and performance metrics.
• Quarterly: Review feedback, certification progress, and industry trends.
• Annually: Design and implement long-term workforce development strategies.

Decision-Making Scope

• Geographic Scope: Uganda
• Employees Served: 1,000 – 2,500
• Policy Input: Recommend and provide input to L&D policies
• Budget Responsibility: None/Negligible
• Staffing Decisions: None

Required Qualifications & Skills

Education & Certifications

• Bachelor’s or Master’s in Organizational Development, HR, Healthcare Management, or related field.
• Preferred: Certification in CPTM, CIPD, SHRM, or Healthcare Education Leadership.

Experience

• Minimum 6 years in learning and development, training, or talent development.
• Proven experience with digital learning platforms, accreditation, and leadership programs.

Technical Knowledge

• Deep understanding of healthcare regulatory training standards.
• Familiarity with LMS platforms and education technology tools.

Behavioral Competencies

• Strong leadership and people development skills.
• Strategic thinker with a passion for digital transformation.
• Excellent communicator, coach, and mentor.

Why Join C-Care?

At C-Care Uganda, you’ll play a key role in shaping the future of healthcare delivery by empowering teams through learning and leadership. Join us in building a learning culture that prioritizes people, innovation, and continuous growth.