Sales Manager

at Kampala Serena Hotel
Location Kampala, Uganda
Date Posted March 15, 2025
Category Hospitality
Hotel / Restaurant
Sales and Marketing
Management
Job Type Full-time
Currency UGX

Description

JOB DETAILS:
Main Duties:
• Develop and implement comprehensive sales strategies to achieve revenue targets and market
share goals.
• Conduct regular market research to identify emerging opportunities and threats.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for
growth.
• Be cognizant of the business model to ensure it’s adaptable to meet emerging business and market
trends.
• Utilize data and analytics to make informed decisions and adjustments to strategies.
• Collaborate with other departments such as marketing, operations, and finance to ensure a cohesive approach and alignment of strategies to achieving overall business objectives.

• Communicate effectively with internal stakeholders to align sales strategies with the group's
brand and service standards.
• Create and manage annual sales budgets and forecasts.
• Work closely with the Banqueting team to ensure seamless execution of client events.

• Communicate effectively with internal stakeholders to align sales strategies with the hotel's
brand and service standards.
• Collaborate with the marketing team to create promotional campaigns and packages.
• Provide input on pricing strategies, product development, and service enhancements.

• Ensure guest feedback is handled as per the outlined guidelines.

• Ensure adherence to client data collection, protection, and management as per policy and as per
the data protection Act.
• Develop and grow business partnerships that have agreements that are within clearly stipulated
time and legal frameworks with clearly outlined return on investment.
• Cultivate and maintain relationships with key clients, including corporate accounts, travel
agencies, and event planners.
• Ensure sales costs are within budget by developing and managing the departmental budget by
efficient allocation of resources.
• Provide regular reports on sales performance, market trends and forecasts to the Sales Director.
• Work closely with the leadership team to align the sales strategy with the overall sustainability
agenda of the Hotel.
• Collaborate with other departments to create sustainable packages and offerings that appeal to
environmentally conscious clients.
• Showcase the hotel group's commitment to sustainability in sales presentations and marketing
materials.

Education and Professional qualifications:
• A university degree in Business Administration majoring in Sales and Marketing or Degree in
relevant field.
• 2-3 years of experience in sales.
• A creative, passionate self-starter with ability to multitask
• Great time and project management skills
• A skillful and confident communicator, written, oral and presentation skills
• Hospitality marketing experience is an added advantage.
• Amiable personality and able to form collaborations with cross-functional teams

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