Location: Naalya Estate

Reports to: Supervisor/CEO

Key Responsibilities:

• Stock Management: Conduct regular stock-taking to ensure accurate inventory records.
• Financial Administration: Handle invoicing, receipts, petty cash, and bookkeeping using MS Excel.
• Customer Relations: Maintain and update the customer database, provide timely feedback, and manage client calls efficiently.
• Company Values: Understand and uphold the company’s mission and values in all tasks.
• Problem-Solving: Act as a quick thinker and problem solver in handling customer or operational challenges.
• Payroll Management: Prepare and manage payroll, ensuring timely and accurate salary processing.
• Flexibility & Teamwork: Adapt to flexible working hours and support team efforts where necessary.
• Cleanliness & Presentation: Maintain high levels of cleanliness and personal grooming as per company standards.
• Industry Knowledge: Possess or be willing to learn about cleaning industry practices and services.
• Work Under Pressure: Effectively handle work pressure while meeting deadlines and maintaining quality service.
• Training & Development: Participate in training sessions provided by the company to enhance skills.

Requirements:

• At least a diploma in a business related course.
• Proficiency in MS Office suite, particularly MS Excel and basic accounting/bookkeeping.
• Strong communication skills, ability to multitask, and work under minimal supervision.
• Previous administrative experience in a cleaning company or service industry is an advantage.
• Must be highly organized, a team player, and able to maintain confidentiality.