Job Title:  Supermarket Security Supervisor  

Organisation: S & S Enterprises Ltd

Duty Station: Kampala, Uganda

About Organisation:

Samuel and Samantha Enterprises Limited, commonly known as S&S Ent Ltd, is a privately-owned company based in Uganda. Founded by Cuthbert and Olive Muhanguzi, the company was established on 23rd August 2007. Since its inception, S&S Ent Ltd has grown into a dynamic business with diverse operations, including a salon, washing bay, cyber café, supermarket, restaurant, and a private fresh produce bakery.

Job Summary:  The Supermarket Security Supervisor at S&S Enterprise is responsible for overseeing and managing all aspects of security operations within the supermarket. This role ensures a safe environment for customers, employees, and assets by implementing robust security protocols, supervising the security team, and coordinating with other departments. The Security Supervisor plays a pivotal role in preventing theft, managing emergency responses, and maintaining strict adherence to company and regulatory standards.

The Supermarket Security Supervisor at S&S Enterprise is integral to maintaining a secure, efficient, and customer-friendly environment. This role requires a blend of strong leadership, technical proficiency, and proactive risk management to safeguard our assets, staff, and customers. Candidates for this position must exhibit high levels of integrity, adaptability, and a commitment to excellence in all aspects of security management.

Key Duties and Responsibilities:

Security Operations Management:

• Oversee the daily operations of the security team, ensuring that all security procedures are effectively implemented.
• Develop, implement, and continuously update security protocols and emergency response plans.
• Monitor the use of security systems, including CCTV cameras, alarm systems, and access control devices.

Supervision and Staff Management:

• Recruit, train, and manage security personnel, ensuring they are well-equipped to handle their responsibilities.
• Schedule shifts and assign duties to security staff to provide 24/7 coverage during operational hours.
• Conduct regular performance evaluations, provide coaching, and implement corrective measures as necessary.

Risk Assessment and Incident Management:

• Conduct regular security audits and risk assessments to identify vulnerabilities in store operations.
• Respond promptly to security incidents, including theft, vandalism, and emergencies, coordinating with local law enforcement when required.
• Prepare detailed incident reports and maintain accurate records of all security-related activities.

Collaboration and Communication:

• Work closely with store management, the operations team, and other departments to coordinate security measures.
• Liaise with external security agencies and vendors to ensure effective maintenance and operation of security equipment.
• Communicate security policies and procedures clearly to all staff and conduct regular security briefings.

Compliance and Training:

• Ensure that all security operations comply with company policies, Ugandan labor laws, and relevant industry standards.
• Organize regular training sessions for security staff on emergency procedures, conflict resolution, and the proper use of security systems.
• Stay informed of the latest security trends, technologies, and best practices to continuously improve security measures.

Qualifications, Skills and Experience:

• A minimum of a high school diploma or equivalent is required.
• A degree or diploma in Security Management, Criminal Justice, or a related field is preferred.

Experience:

• At least 3-5 years of experience in a security role, preferably within a retail or similar operational environment.
• Previous supervisory or leadership experience in managing a security team is highly desirable.

Certifications:

• Relevant certifications in security management or emergency response (e.g., Certified Security Supervisor) are an asset.

Skills and Competencies

• Leadership and Management:
• Strong leadership skills with the ability to motivate and manage a diverse security team.
• Excellent decision-making and conflict resolution skills, especially in high-pressure situations.
• Technical Proficiency:
• Proficient in the use of security systems such as CCTV, alarm systems, and access control technologies.
• Basic IT skills for managing digital security records and incident reporting systems.
• Analytical Skills:
• Ability to conduct thorough risk assessments and identify security vulnerabilities.
• Strong problem-solving skills to implement effective security measures and resolve incidents.
• Communication:
• Excellent verbal and written communication skills for clear instructions, report writing, and inter-departmental collaboration.
• Ability to effectively communicate with external agencies and vendors.
• Attention to Detail:
• Meticulous attention to detail in monitoring security systems and preparing incident reports.

Key Attributes

• Integrity and Professionalism:
• Demonstrates high ethical standards and maintains confidentiality in all security matters.
• Proactiveness:
• Takes initiative in identifying potential security risks and implementing preemptive measures.
• Adaptability:
• Thrives in a dynamic environment, adjusting quickly to evolving security challenges and technological advancements.
• Customer-Centric:
• Balances security concerns with the need to provide a welcoming environment for customers.

Attach CV, Cover letter, Academic Documents, Relevant certificates and any other Supporting Documents in one PDF document

Interested candidates are invited to submit their updated resumes and a brief cover letter indicating the desired position(s) and relevant experience to the HR Department at S&S Enterprise via email at ssrecruitment256@gmail.com / info@sandsenterprisesug.com or by visiting our careers page at sandsenterprisesug.com