JOB DETAILS:
KEY RESPONSIBILITIES:
• Export Documentation Management:
o Prepare and verify export documents (commercial invoices, bills of lading, certificates of origin, etc.).
o Ensure timely and accurate submission of documents to customs and freight forwarders.

• Logistics Coordination:
o Track shipments and ensure timely delivery, addressing any issues that arise.
o Monitor inventory levels to align with customer shipment demands.

• Customs Compliance:
o Work with customs agents to ensure shipments comply with regulations in both exporting and importing countries.
o Handle customs clearance and ensure/follow up timely payment of tariffs, taxes, and duties.

• Client and Supplier Communication:
o Act as the main point of contact between the company, customers and suppliers and associated parties.
o Provide shipment tracking and delivery updates to customers.

o Communicate with suppliers and internal teams to confirm export schedules and packaging requirements.

• Cost Management and Budgeting:
o Track logistics expenses and optimize shipping costs.
o Negotiate freight rates and other shipping-related costs with providers.
• Risk Management:
o Conduct due diligence and Ensure adequate insurance for shipments against damage, theft, or loss.
o Address shipping issues, delays, or claims to minimize customer disruption.

• Stock and Warehouse Management:
o Coordinate with warehouse teams to ensure coffee products are packed and ready for export.
o Monitor stock levels to ensure timely order fulfillment.

• Continuous Improvement:
o Stay updated on international trade regulations and shipping best practices.
o Identify opportunities for process improvement, cost reduction, and better delivery timelines.

• Any other duty that may be assigned from time to time.

QUALIFICATIONS REQUIRED
• Bachelors in Logistics and Supply chain management or a related academic level.