JOB DETAILS:
Purpose:
The Counselling Assistant will serve as the point of entry to the MHU toll-free mental health phone counselling and referral services, during weekends. The Counselling Assistants will work as a back-up team for the weekdays’ Counsellors. As such, they will record and refer complex cases to the Counsellors at the commencement of the new week.

A. Project Implementation
• Provide counseling or Psychological First Aid (PFA) and other short-term therapeutic services for especially young people (15-35) with mental health issues.
• Provide appropriate referrals to all individuals who need extra and specialized care and support.

• Provide accurate information to all individuals, presenting all possible alternatives within the spectrum of care and allowing beneficiaries to make informed choices.
• Maintain proper and updated records (data) on all people accessing the phone call-in facility, using the given guidelines.

• Participate in specific research exercises to inform the project from time to time.

B. Monitoring, Evaluation, and Learning
• Participate in organizing and facilitating project reviews with project key stakeholders.
• Document the best practices implemented and success stories for sharing and learning.

C. Reporting, Resource Management, and Documentation
• Prepare and submit timely plans and reports as required.

• Support preparation and dissemination of information related to mental health issues, relevant to the project component.

Qualifications, Skills, and Experience
• The applicant should preferably hold a bachelor’s degree in Development Studies, Gender and Development Studies, Social Work and Social Administration, Social Sciences, Community Psychology, and/or any other related studies.
• Experience in providing mental health counselling.
• Ability to speak multiple languages is an added advantage.
• Computer literacy.

Interested individuals should send a motivation letter and CV as one PDF document/file (of maximum 8 pages for the Project Coordinator and 6 pages for all other positions), subject line is the job title .
• Do not send academic documents – heavy files containing academic documents or submitted as images and/or late applications will not be considered.
• Only shortlisted candidates will be contacted.
• The CV must include the details of 2 suitable referees who can comment on the candidate’s ability.
Additional Notes:
1. MHU promotes zero tolerance for discrimination/harassment based on gender, sexual orientation, sexual identity, religious beliefs, etc.
o All staff and volunteers shall adhere to strict guidelines in order to facilitate “silent” inclusion.
o They will also adhere to MHU’s safeguarding provisions – a set of procedures and practices designed to ensure that no harm comes to project beneficiaries as a result of contact with MHU’s programs, operations, or individuals.
2. The number and profiles of these positions are subject to the availability of funding.